WHO WE ARE
Empowering Connections, Inspiring PossibilitySageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections.
This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all.With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities and energy organizations.
SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.
WHAT YOU'LL DO
The Senior Systems (Infrastructure) Engineer will architect, implement, and optimize our next-generation infrastructure platform, focusing on automation, cloud-native architecture, and platform engineering. They will drive infrastructure modernization through advanced automation, Infrastructure as Code, and modern DevOps practices while ensuring enterprise-grade security, scalability, and reliability across hybrid environments.
Core Technologies Utilized:
Cloud Platforms
- AWS (EC2, S3, RDS, Lambda, EKS)
- Azure (VM, Storage, AKS, Functions)
- GCP (Compute Engine, GKE, Cloud Storage)
Infrastructure TechnologiesInfrastructure as Code (Terraform, CloudFormation, AWX)
- Configuration management (Ansible, Chef, Puppet)
- CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions)
- Linux and Windows Server environments
- Virtualization platforms (VMware, Hyper-V)
- Network infrastructure and security
Container & Orchestration
- Kubernetes and container platforms
- Microservices architecture
- API gateways and load balancers
- Container security and optimization
Observability, & Security
- Open Telemetry stack
- Prometheus/Grafana/Zabbix
- Zero Trust architecture
- IPS / IDS Systems
MAJOR DUTIES AND RESPONSIBILITIES
Platform Engineering
- Design and implement platform-as-a-service solutions
- Manage container orchestration environments
- Implement service mesh architectures
- Deploy and maintain CI/CD platforms
- Manage API gateways and service discovery
- Implement GitOps workflows
- Develop platform automation solutions
Infrastructure Operations
- Architect hybrid cloud solutions
- Manage datacenter infrastructure
- Implement network automation
- Configure storage solutions (SAN, NAS, Object)
- Manage infrastructure security
- Implement disaster recovery solutions
- Optimize resource utilization
Automation and DevOps
- Develop infrastructure as code solutions
- Implement configuration management
- Create automated deployment pipelines
- Build self-service infrastructure platforms
- Develop infrastructure testing frameworks
- Implement chaos engineering practices
- Automate compliance and security controls
Operational Excellence
- Manage incident response procedures
- Develop runbooks and documentation
- Implement observability solutions and SLO monitoring
- Conduct performance optimization
- Lead capacity planning initiatives
- Drive infrastructure modernization
- Utilize JIRA for ticket management and project tracking
- Create and maintain technical documentation
- Collaborate with cross-functional teams and vendors
WHO YOU ARE
Experience and Education
- 10+ years in enterprise IT environments
- Bachelor’s degree in computer science, IT, or related field
- Demonstrated experience with enterprise-scale hybrid deployments
Leadership Competencies
- Exceptional communication and stakeholder management
- Strong systems architecture and problem-solving abilities
- Proven mentorship and knowledge-sharing capabilities
- Strategic thinking with excellent project management skills
- Commitment to continuous learning and innovation
- Track record of driving technical change through high-performing teams
Technical Expertise
Infrastructure Technologies
- Advanced virtualization platform management
- Software-defined networking expertise
- Storage system architecture
- Security architecture implementation
Cloud and Hybrid Solutions
- Multi-cloud architecture design
- Hybrid connectivity solutions
- Cloud-native services implementation
- Migration strategy development
Platform Engineering
- Container platform architecture
- Service mesh implementation
- API gateway configuration
- Platform automation development
DevOps Practices
- Design and implement infrastructure-as-code deployment pipelines
- Establish automated environment promotion and release management
- Create infrastructure testing and validation frameworks
Observability and Operations
- Monitoring system design
- Log aggregation implementation
- Metrics collection and analysis
- Performance optimization
- ITSM/ITIL methodology
- Python, PowerShell Scripting
Professional Certifications (Desired)
- AWS/Azure/GCP Professional Certifications
- SRE/DevOps Certifications
- ITIL certification
WHERE YOU'LL WORK
- Primary work location in an office/technical environment
- Regular business hours with occasional off-hours support required
- The hybrid work model consists of three mandatory “all-in” days (Tuesday, Wednesday, and Thursday) and other days as per business requirements.
- On-call rotation required for critical system support
- It may require occasional travel between office locations
- A climate-controlled environment with exposure to standard office equipment
- Regular interaction with end users and team members
- Occasional work in server rooms or storage areas
PHYSICAL REQUIREMENTS
- Working on a computer at least 8 hours a day
- Capable of sitting or standing for extended periods
- Frequent movement throughout office environment
- Regular use of hands and fingers for typing and handling equipment
- Ability to view monitors and read small print on devices
- Mobility to access various office locations and technical areas
Classification*:
Salaried/Exempt
Position Type:
Full Time
Travel Requirements:
Minimal
Direct Reports: n/aSafety Sensitive: n/a
Ready to join a team that values trusted connections? Apply now!
Equal Opportunity Employer
SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all required responsibilities, duties, and skills. SageNet reserves the right to modify this job description at any time, with or without notice. Employment with SageNet is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.As a managed services provider, SageNet maintains a high level of Information Security.
SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy, failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.
Attention All Third-Party Agencies, Headhunters, and Recruiters
SageNet will not accept candidate submissions by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered SageNet's property. SageNet will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have a signed agreement in place.
All third-party contact with SageNet must be through our Talent Acquisition Department. Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet. Please contact Katie.Halstead@sagenet.com for any questions.
