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Full-timeDescriptionAs part of the web team, the Client Website Specialist will be responsible for the seamless and successful project management of new client website builds.A successful candidate will demonstrate for following:
- Creating the client website's architecture, building new features, and customizing layouts and our event plugin
- Collaborate with the design team to create visually appealing and user-friendly websites
- Provide technical support and education to the team and clients as needed
- Creating the website's front-end, and implementing new designs and plugins
- Analyzing website performance, troubleshooting errors, and addressing technical issues
- Ensuring the site's responsiveness and compatibility across devices, and performing routine maintenance
- Optimizing website performance and implementing security measures
- Keeping up with WordPress trends and best practices
- Translating client requirements into technical specifications
- Able to manage time and prioritize multiple tasks in a fast-paced environment
- Organize tasks, deliverables and meet commitments on time
- Willingness to learn new skills to help achieve the overall team goals
- Complete projects in a timely manner
- Able to perform other tasks and assignments as needed / instructed
- Emergency work may be required after hours and/or on weekends, but is not a regular expectation
Skills/Experience Required
One to three years experience in website development is a must. Experience in entertainment, arts, or ticketing experience is a plus.Required Skills:
- Basic knowledge of Wordpress / Elementor
- Proficiency in programming languages like HTML, CSS, JavaScript, and PHP
- Knowledge of Adobe Suite of products
- Strong knowledge of WordPress CMS and its ecosystem
- Understanding of WordPress themes and plugins
- Experience with front- and back-end development
- Familiarity with responsive web design principles
- Experience with MySQL or other database systems
- Problem-solving and debugging abilities
- Knowledge of web security best practices
- Excellent communication and teamwork skills
- Time management and project management capabilities
- Creativity in design and user experience optimization
- Able to perform other tasks and assignments as needed / instructed
- Ability to troubleshoot issues as they arise
- Multi-tasking
- Attention to detail
- Problem solving
- Anticipating client (external) needs
- Anticipate internal needs
- Adaptability in a fast-paced environment
- Willingness to learn new skills
- A Bachelor's degree in computer science, information technology, or a related field (preferred)
About Us
Founded in 2000, Etix is an international web-based ticketing service provider for the entertainment, travel, and sports industries, processing over 50 million tickets per year in 40 countries. As the largest independent ticketing company in North America, Etix provides flexible and secure online and box office ticketing solutions, integrated digital marketing services and robust e-commerce fulfillment to over 4,100 venues, theaters, arenas, festivals, fairs, performing arts centers, and multi-use facilities.
Benefits
- Healthcare: Etix offers competitive medical, dental, and vision coverage options through BlueCross/BlueShield for Etix team members and their eligible family members, including domestic partners.
- Healthcare Financial Savings: Etix offers Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) in conjunction with our healthcare offerings.
- Financial Protection: Life insurance, AD&D insurance, short-term disability, long-term disability and workers’ compensation are offered for eligible team members and paid by the company. Optional additional Life Insurance and AD&D may be purchased to cover an employee, spouse, and/or child(ren).
- Retirement Planning: Etix offers a 401k retirement savings plan with Fidelity Investments. Included in this program is financial planning and budgeting counseling.
- Vacations & Holidays: Everyone needs some time off from work to take care of personal business, enjoy a well-earned vacation, or just unwind from the demands of everyday life. At Etix, we offer Paid Time Off benefits in addition to paid company holidays.
- Parental Leave: Parental Leave is available to new Mothers and Fathers to help assist team members welcome a new child to their family.
- Work Attire Program: Etix offers an every day casual dress code. While on-site or with clients, business casual attire is preferred. Etix offers branded apparel for client facing team members.
Other Information
- No sponsorship or H1B situations can be accommodated
- Relocation is not available for this position
Etix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Etix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.PM21
