At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry. With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.
Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company.
We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.
Engineering Manager, Site Reliability
About Us:
Instabase’s mission is to unlock human potential by enabling organizations to solve their most complex problems. Our platform empowers users to automate and streamline business processes, leveraging cutting-edge AI and machine learning capabilities. We are redefining the way enterprises approach challenges, fostering innovation and delivering exceptional outcomes.
The Role
As an SRE Manager at Instabase, you will lead a team responsible for ensuring the reliability, scalability, and performance of our infrastructure. This role demands a balance of technical expertise and leadership capabilities to guide the team in maintaining robust systems, resolving complex challenges, and driving impactful projects. You’ll work closely with cross-functional teams to design, implement, and maintain solutions that empower Instabase’s growth.
What You’ll Do:
- Team Leadership: Build and manage a high-performing team of 8-12 engineers. Provide mentorship, career development, and technical guidance to ensure the team’s success.
- Ownership: Take full ownership of the reliability, scalability, and performance of Instabase’s systems and infrastructure, including both our SaaS and enterprise products.
- Strategic Direction: Define and execute the roadmap for site reliability, aligning with Instabase’s product and business goals. Identify opportunities to enhance reliability and efficiency across the organization.
- Operational Excellence: Establish best practices for incident management, monitoring, and automation to minimize downtime and improve system performance.
- Collaboration: Partner with engineering, product, and customer teams to ensure our platform meets the needs of our customers and scales effectively.
- Recruitment and Retention: Attract, hire, and retain top engineering talent. Foster a collaborative and inclusive team culture that embodies Instabase’s values.
- Technical Leadership: Maintain a strong understanding of technical details to support the team in solving complex issues and making informed decisions.
About You:
- Proven Leadership: 3+ years of people management experience in an SRE or related engineering discipline. Demonstrated ability to build and lead high-performing teams.
- Startup Experience: Hands-on experience building infrastructure in an early-stage startup environment, with a proven ability to navigate ambiguity and drive results in fast-paced settings.
- Technical Expertise: Strong foundation in distributed systems, cloud infrastructure (AWS, GCP, or Azure), and container orchestration technologies (e.g., Kubernetes).
- SaaS Experience: Experience in managing and scaling SaaS platforms in production environments, ensuring high availability and performance.
- Communication Skills: Excellent written and verbal communication abilities to effectively collaborate with technical and non-technical stakeholders.
- Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
