Test Technician Internship

Career Growth, Flexibility and Collaboration!

The Company:

Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe:

Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

Position Overview:  

This on-site position will verify and validate new products and product enhancements.  Ensure they meet or exceed product requirements.  Products include

• Larger, central issuance machines, which produce financial, gift, incentive and government ID cards.
• Instant issuance card solutions for the desktop.
• Passport solutions.
• Form and mailer solutions.
• Materials – supplies that support the card production process.

Responsibilities

• Execute tests and capture data.  We currently use Zephyr as our test management tool.
• Record issues.  We currently use JIRA to manage issues.
• You will be asked to capture electronic logs and attach to records.
• Assist development to isolate issues.
• Communicate status to Test Team, engineering, and project management.
• Create a storyboard.
• Use a dashboard.
• Configure systems.
• You will be asked to remove and replace supplies.
• You will be asked to remove a replace subassemblies.
• You will be asked to upgrade and downgrade printer firmware.
• Order supplies.  Maintain the test lab, systems, and test environment. 
• This position will take direction from more than one source.

Basic Qualifications:

• Completed at least a year of a technical education program
• Experience with logic -  dependencies and cause and effect.
• Proficient with Windows 10 and Windows 11.
• An understanding of Black box test methodology.

Preferred Qualifications:

• Can engage directly with people on a regular basis.
• Mechanical aptitude. Previous experience with stepper motors is a plus.
• Experience with Microsoft Office products including Excel, Powerpoint, Project, Outlook, and Word.
• Dunwoody students would benefit from having completed or enrolled in EENG 3150, 1210, 1220, ENGR 1221, and MENG 3211.

Competencies for Success:

• Critical thinking.
• Attention to detail.
• Focused on priorities.
• Drives to a conclusion.
• Can communicate, written and verbal, with cross-functional engineering disciplines in the areas of: mechanical, electrical, software, firmware and materials engineers using their respective jargon.
• Engaged in the testing process to suggest opportunities for improvement and the willingness to drive change.
• Schedule/date driven.  An understanding and appreciation for sense of urgency especially towards the latter part of a test cycle.
• Can manage issues or barriers and looks for ways to make progress.
• Self-aware – attends to gaps in skills and competencies.  A growth mindset.
• Works well within a Test and Product Development Team.

About Entrust

NO AGENCIES, NO RELOCATION

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Entrust is an EEO/AA/Disabled/Veterans Employer

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

Recruiter:Grace Rusingiza