Who You Are
You have
Heart for Service
We provide extraordinary service to our customers, coworkers, and our community by going out of our way to appreciate and support them.You are
Curious
We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software.You
Find a Way
We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude and we do what we say we will do.
About Alchemer
Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine.
Details on Alchemer’s products and services can be found on our website (www.Alchemer.com).
Why We’re Hiring for This Role
We are looking for a passionate and experienced Product Manager to lead our analytics and data visualization products. This is a unique opportunity to shape our innovative analytics solutions that drive engagement and adoption across our customer experience platform. The ideal candidate will have a deep understanding of analytics and a strong point of view on how Alchemer can innovate in this space. If you thrive on solving complex challenges, collaborating cross-functionally, and transforming data into actionable insights, we want to hear from you!
Your Impact
- Develop and execute a strategic vision for our data and analytics products.
- Collaborate with cross-functional teams to design, build, and launch innovative customer experience analytics solutions tailored for diverse industries.
- Champion the adoption of AI and ML technologies to enhance analytics capabilities.
- Translate complex technical problems into actionable steps for product development.
- Drive engagement and usage through data experimentation and user-focused strategies.
- Lead go-to-market strategies and ensure alignment with customer needs and market trends.
What You’ll Do
- Partner with engineering teams to define technical requirements and ensure seamless data delivery.
- Work with other product managers and business leaders to understand trade-offs and prioritization of features based on overall product vision.
- Contribute to the creation of a differentiated go-to-market strategy with stakeholders, enhancing our position in the AI-powered analytics space.
- Build and maintain product roadmaps balancing short-term goals with long-term vision.
- Analyze market opportunities and refine product positioning for maximum ROI.
- Track and evaluate KPIs to measure the success of key initiatives.
What We’re Looking For
- 5+ years of product management experience in enterprise SaaS.
- Expertise in BI tools and data platforms (e.g., ThoughtSpot, Tableau, PowerBI, Snowflake, BigQuery).
- Experience with Customer Experience, Voice of the Customer, or Market Research preferred
- Familiarity with machine learning and AI-powered analytics.
- Strong ability to communicate and collaborate across technical and non-technical teams.
- Proven experience building data-driven products that deliver measurable business value.
- Bachelor’s degree in a relevant field; advanced degree preferred.
- Passion for innovation, data, and empowering teams to succeed.
Why You’ll Love This Role
Join a team where your ideas and leadership will directly influence the future of analytics in customer experience management. Bring your enthusiasm, creativity, and technical expertise to drive meaningful impact for our customers and their industries.
Compensation for this position includes an annual base salary of $105,000 to $145,000, and eligibility for an annual bonus.Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and eleven paid company holidays.Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.
At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply.
In our beautiful new Colorado headquarters, we are actively returning to an in-office presence and as we do so, the health and safety of our team members and customers is our top priority. As part of our return-to-office and recruiting processes, we are requiring vaccination status of our employees and candidates.
