Description
A career with Gravity Payments is an opportunity to be part of a collaborative team where creative leadership, passion for progress, and responsibility are paramount. Our team members commit to providing for our clients and our community because we care deeply for others.We are seeking an experienced Salesforce Administrator to manage and optimize our highly customized Salesforce platform. As part of a small, collaborative team, you will need a balance of day-to-day management and strategic innovation to ensure the platform supports our business processes effectively while advancing our technical capabilities.Success in this role looks like:
- Providing efficient end-user support, resolving issues promptly, and enhancing user satisfaction.
- Progressing the migration from Classic to Lightning as a key priority during the first year.
- Transitioning all Workflow Rules and Process Builder automations to Flow.
- Maintaining high standards of data accuracy and integrity through regular audits and best practices.
- Making sound architecture decisions that support scalability and alignment with business objectives.
Core Responsibilities
- User and License Management: Manage user setup, roles, permissions, and ensure compliance with security policies.
- System Configuration and Customization: Develop and maintain custom objects, fields, workflows, validation rules, and page layouts.
- Process Automation: Design and implement automations using Salesforce Flow and other tools to improve efficiency.
- Data Management: Conduct regular audits, manage duplicate records, and implement data quality best practices.
- Migration Projects: Lead the transition from Classic to Lightning and complete the migration of automations to Flow.
- Support and Training: Provide responsive support to users and deliver training sessions to drive platform adoption and proficiency.
- Reporting and Analytics: Create and manage reports, dashboards, and data visualizations to support business decisions.
- Stakeholder Collaboration: Work closely with teams across departments to understand business needs and deliver tailored solutions.
- System Integrations: Maintain and optimize Salesforce integrations with external systems, including contracts, marketing, and mailing platforms.
- Continuous Improvement: Stay updated with Salesforce releases, evaluate new features, and recommend enhancements to optimize the platform.
The salary for this position is $80,000-120,000. We may be open to negotiating outside of this range if the desired salary aligns with the needs of the candidate and the company.Gravity Payments is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity/expression, age, disability status, protected veteran status, or any other characteristic protected by law.Gravity Payments collects and processes personal data in accordance with applicable data protection laws.
If you are a California Job Applicant see the privacy notice for further details.
Requirements
Preferred Skills
- Experience: At least 3–5 years of Salesforce administration experience with a track record of managing migrations and automations.
- Technical Proficiency: Strong knowledge of Salesforce Flow, Process Builder, and Validation Rules. Familiarity with APEX, JSON, and Visualforce is a plus.
- Analytical Skills: Ability to evaluate complex business needs and translate them into Salesforce solutions.
- Collaboration: Proven ability to work closely with stakeholders and across teams to understand processes and deliver value.
Technical requirements
- Must have a reliable and high-speed internet connection, either a wired connection or a strong and stable Wi-Fi network, to support effective remote work.
Benefits
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k) and Profit Sharing
- Life Insurance (Voluntary & AD&D)
- Paid Time Off (Open PTO After One Year)
- Short Term & Long Term Disability
- Wellness Resources
