About Pulse iD
Pulse iD is a leading fintech company specializing in loyalty and rewards solutions for financial institutions, telcos, and non-bank entities. With a focus on hyper-personalization, enterprise-grade systems, and AI-powered analytics, Pulse iD delivers innovative and scalable platforms for customer engagement and retention.
Job Summary
We are seeking a dynamic and detail-oriented project manager to join our growing team. The ideal candidate will have 3-5 years of experience in managing projects, preferably in fintech, SaaS, or digital marketing. As a manager at Pulse iD, you will oversee the end-to-end delivery of loyalty and rewards solutions, ensuring alignment with client requirements, timelines, and budgets while maintaining exceptional quality standards.
Key Responsibilities
Project Planning and Execution
- Collaborate with clients and internal teams to define project scope, objectives, and deliverables.
- Develop and maintain comprehensive project plans, including timelines, resource allocation, and budgets.
- Oversee the execution of projects, ensuring milestones are met and deliverables are of high quality.
Client and Stakeholder Management
- Serve as the primary point of contact for clients, providing regular updates and managing expectations.
- Work closely with internal teams (e.g., tech, marketing, and operations) to align project goals.
- Liaise with third-party partners and vendors to ensure seamless integration and delivery.
Risk and Issue Management
- Identify potential risks and develop mitigation strategies to address challenges proactively.
- Resolve issues efficiently to maintain project timelines and quality.
Data and Analytics Integration
- Support the integration of Pulse iD’s analytics and reporting tools into client platforms.
- Provide insights on campaign performance, user engagement, and ROI to clients.
Documentation and Reporting
- Prepare and maintain detailed project documentation, including charters, meeting notes, and status reports.
- Present project progress and updates to senior management and clients.
Qualifications and Skills
- Experience: 3-5 years in project management, preferably within fintech, SaaS, or digital marketing.
- Education: Bachelor's degree in Business, Technology, or a related field.
- Project Management Skills: Proficiency in tools like JIRA, Trello, or MS Project.
- Technical Knowledge: Basic understanding of APIs, loyalty platforms, and merchant integrations is a plus.
- Communication Skills: Excellent written and verbal communication for client interaction and team collaboration.
- Problem-Solving: Strong analytical and critical-thinking skills.
- Multitasking: Ability to manage multiple projects in dynamic, fast-paced environments.
Preferred Experience
- Managing loyalty programs or digital campaigns for financial institutions or telcos.
- Working on projects involving analytics dashboards, campaign management, or merchant integrations.
- Exposure to cross-border rewards programs and affiliate partnerships.
Why Join Pulse iD?
- Innovative Environment: Work with cutting-edge fintech solutions that transform customer engagement.
- Career Growth: Opportunity to grow with a global company that operates in APAC, CEMEA, and ME markets.
- Collaborative Culture: Join a diverse, talented, and passionate team that values innovation and teamwork.
How to Apply
If you are passionate about project management and driving impactful solutions in the fintech space, we’d love to hear from you!Email your CV and cover letter to: https://pulse-id.breezy.hr/
