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Sr Engineering Manager, Payroll Experiences


About Gusto


Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually.

Learn more about our Total Rewards philosophy. 

About the Role:


Payroll serves as Gusto's core product, used by each of our 300,000+ customers and contributing significantly to our annual recurring revenue of over $600,000,000. Although we hold the leading market position for SMBs in the US, the market remains highly fragmented, with an estimated 90% still in need of a superior solution. The Payroll Experiences team oversees all customer-facing experiences in Gusto’s flagship Payroll product, inclusive of setup, payroll preparation, payroll submission, and historical reporting.

About the Team:


Gusto is looking for a Senior Engineering leader to drive and execute on the cross-functional strategy for our Payroll Experiences team, a team of more than 15 people across Engineering, Product Management, Design, and Data Science. This role will be empowered by our Head of Engineering, Payroll Experiences and Time and will play a critical role in how we design, build and execute the roadmap and vision of our Payroll product.

Here’s what you’ll do day-to-day:


  • Lead Gusto’s Payroll Experiences engineering team, including the recruitment, hiring, and empowerment of a world-class team.
  • Work cross functionally with design leadership and product management leadership to build and drive Gusto’s Payroll product vision and strategy
  • Responsible for driving the development of product and core platform in a fast paced, start-up environment
  • Providing technical leadership in defining the product and platform solutions
  • Understand customer pain points, devise solutions, and then iterate through prototyping and frequent, successful product launches.
  • Empowering a team of engineers, creating alignment, clarity, high morale, driving quick but informed decision making, and helping them get unblocked

Here’s what we're looking for:


  • 10+ years software engineering experience
  • Managed highly distributed engineering teams for a minimum of 5 years, with a minimum of 2 years managing managers 
  • Experience in scaling engineering organizations with a focus on individual and team development
  • Ability to balance business needs, development for multiple product lines, and shipping high quality solutions
  • Experience in highly cross-functional environments for highly complex products preferred.
  • Strong technical acumen with the ability to understand and debate tradeoffs and approaches to building scalable architecture and data models A high standard, systems-first approach, and strong point of view for the user experience informed by customer empathy, research, data, and customer support insights
  • Strong product opinions, including the ability to tell a story about where we’re going that is clear and inspiring, and work with teams to map dependencies, risks, and tradeoffs to increase velocity and make the vision real
  • Sharp skills as a builder — even as you’ve become a strategic leader, you are fundamentally a builder who can jump into problem solving with team members when they need the support

Our cash compensation amount for this role is targeted at $191,000-$237,000 in Denver, $208,000-$258,000 for Los Angeles and most remote locations, $225,000-$279,000 for San Francisco, New York, and Seattle. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above.Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).

The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger.

If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.Gusto takes security and protection of your personal information very seriously.

Please review our Fraudulent Activity Disclaimer.

Life at Gusto, Inc.

Gusto's mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company's investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others. Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Thrive Here & What We Value* Collaborative and Inclusive Workplace (physical and virtual)* Total Rewards Philosophy* Commitment to Diversity and Equal Opportunity Employment* Flexible Work Arrangements (23 days per week in office, remote work options)* Providing Reasonable Accommodations for Qualified Individuals with Disabilities* Emphasis on Learning and First Principles Thinking* Commitment to Building a Diverse and Passionate Product Team* Cross-Organizational Leadership Role* Equal Opportunity Employer* Support for Small Businesses

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