Key Output
• Control customer accounts in terms of opening accounts, monitoring credit granted, chasing and allocating payments and resolving queries on accounts.• Allocate customer payments.• Responsible for changing credit limits on the system.• Distribute debtor’s statements.• Control cash accounts, Block / unblock / open accounts on the system (including new accounts)• Process transactions, Liaise with customer with regards to payments and queries• Ensuring that the invoices are accompanied by the correct documentation for payment• Ensuring that the documents are sent to the customer on a weekly basis to minimize the back log on the customers side and prevent delayed payments • Work closely with the parts team to resolve customer queries as soon as possible to prevent payment delays
Qualification, Experience and Competencies
• Grade 12/ Matric • Two to three years of debtor’s experience• Debtors experience • Effective verbal and written communication skills.• Effective interpersonal relationships; time management and decision-making skills
