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Product Manager (Professional services)

AcumaticaMontreal, Quebec, Canada | Quebec, Quebec, CanadaRemote

Company Description


Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) with customers worldwide. But don’t take our word for it—read what analysts like G2 and Info-Tech have to say about us. Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities.  Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. We recognize that no business succeeds alone, and that’s why Acumatica is more than a product—it’s a thriving community of partners, customers, and creators committed to delivering technology that enables tomorrow’s leading companies to innovate, collaborate, and grow on their terms.  We’re a community working to continuously seek out better ways to work and to build the future of business, together. Acumatica is owned by EQT Partners, one of the world’s leading investment companies. Acumatica’s culture is casual and high-energy.

We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

Job Description


Acumatica is seeking a Product Manager (PM) with expertise in the Professional Services Industry.  This role is ideal for a seasoned professional experienced in leading a product portfolio and delivering B2B SaaS solutions. As a pivotal leader, the PM will drive the product vision, strategy and roadmap of Acumatica’s Professional Services Edition by deeply understanding the market needs, competitive landscape and customer requirements.  This role is crucial in delivering products that resonate with industry demands. Product Managers at Acumatica are empowered leaders responsible for overseeing the development and lifecycle of our software products.

This role involves collaborating with cross-functional teams to define product vision, strategy, and roadmap and inform the business of the outcomes through measured performance and KPIs.  Product Managers gather and prioritize product and customer requirements, work closely with the Technical Product Manager (TPM) and engineering leaders to deliver winning products, and ensure that the product supports the company's overall strategy and goals. 

Key Responsibilities: 


  • Conduct comprehensive market research to identify emerging trends and potential areas for product innovation or enhancement. 

  • Engage with customers, partners, and internal stakeholders to gain feedback and insights that shape our long-term product roadmap, as well as identify areas for improvement beyond the features and functions of the product. 

  • Develop and refine the product vision strategy in alignment with the company’s vision and market opportunities. 

  • Create and present well-thought-out business cases for new opportunities that include market sizing, pricing models, packaging strategies, positioning, and expected outcomes to be measured. 

  • Provide the leadership to drive your long-term roadmap to short-term delivery that promotes growth within the product line(s) you are responsible for. 

  • Work closely with Technical Product Managers to plan our releases, aligning priorities with our business objectives and long-term roadmap. 

  • Foster a culture of trust and empowerment within the entire delivery team, including other Product Managers, BAs, Architects, and Development teams. 

  • Define and communicate expected outcomes and performance indicators (KPIs) for product success, while monitoring performance to ensure objectives are met. 

  • Collaborate with cross-functional teams, including R&D, marketing, sales, and customer support, to ensure a unified GTM (Go-To-Market) approach and deployment. 

  • Consistently present strategic plans and progress reports to senior leadership and key stakeholders. 

  • Develop competitive analysis and positioning to ensure our products resonate with our customers and drive market leadership. 

  • Provide release support and training to internal customer-facing teams as well as 3rd party partner channels. 

  • Assess 3rd party solution providers for fit in our marketplace ecosystem and/or as possible M&A (Mergers and Acquisitions) opportunities. 

  • Serve as a Subject Matter Expert in Industry and Product. 

Qualifications


  • Bachelor's or master's degree in computer science, Engineering, Business, or related field. 

  • Minimum of 5+ years of experience in product management. 

  • Strong understanding of software development and web technologies. 

  • Proven track record of managing all aspects of a successful product throughout its lifecycle. 

  • Excellent written and verbal communication skills. 

  • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done. 

  • Skilled at working effectively with cross-functional teams in a matrix organization. 

  • Familiarity with agile/scrum/waterfall development methodologies. 

You are a great fit for this position if : 

  • You have experience in the AEC and/or Professional Services industry and understand core principles of finance and operations. 

  • You enjoy spending time in the market to understand how customers customize and tailor our products and apply that knowledge to build innovative solutions. 

  • You have experience delivering ERP software solutions 

  • You have experience working with cross discipline, geographically dispersed teams.   

  • You possess a unique blend of business and technical savvy. 

  • You are passionate about building software and being a great team member. 

Additional Information


Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected].

This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Life at Acumatica

Acumatica ERP delivers adaptable cloud and mobile technology with a unique all-inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers Acumatica.
Thrive Here & What We Value1. Casual and high-energy culture2. Informed decision-making with executive team integration3. Continuous learning and development value4. Work/life balance, efficiency, simplicity, friendly customer service, world impact5. Passionate product mission6. Team loyalty and company dedication7. Unique market positioning8. Visionary leadership with top management connection9. Well-developed software engineering processes10. Diverse, supportive team environment

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