Administrative Assistant
Scheduling:
- Schedule appointments manage scheduling emails and sms and provide courteous and efficient assistance.
- Prioritise and manage multiple appointment requests and schedules to optimise efficiency and meet deadlines.
- Follow up with clients and team members to ensure timely attendance and appointment completion.
- Collaborate with support teams to streamline processes and enhance overall efficiency.
- Prepare and distribute appointment schedules and materials to relevant parties.
- Monitor and track appointment metrics and performance indicators, providing regular reports and analysis.
- Update and distribute daily schedules.
Invoicing:
- Management of invoice processing
- From PR generation to payment release to vendors
- Monthly expense reporting
- Adding new vendors into SAP
Required skills and qualifications
Bachelor’s in arts, commerce or certification in office administration or related field is a plus.
- Experience in an outsourced American Call Center is a plus.
- Proven experience as a Coordinator, Scheduler, Office Assistant, Administrator or similar role.
- Strong time management and organisational skills, with the ability to prioritise tasks and manage competing demands.
- Excellent interpersonal and communication skills with a customer-focused approach.
- Working knowledge of office software (e.g., Microsoft Office Suite and Sales/CRM application)
- Detail-oriented with a commitment to accuracy and professionalism.
- Multitasking abilities with adaptability to work independently or collaboratively in a team.
- Preferred skills and qualifications
- Experience with scheduling software or appointment management systems.
- Knowledge of industry-specific scheduling practices and protocols.
- Ability to adapt quickly to changes and handle confidential information with discretion.
- Experience in a fast-paced, high-volume environment.
- Ability to anticipate and resolve scheduling conflicts proactively.
- Strong problem-solving skills and a proactive approach.
If this sounds like you, you should apply right away so we can discuss how you can be a part of this exciting, fast-paced organization!
ONX is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
