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Aprio PH - NetSuite Field Service Management Lead

AprioClark | PampangaRemote, Onsite
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 22 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Position responsibilities:


  • This role will provide technical support to NetSuite ERP clients.  
  • Ensure the overall performance, maintenance, and management of the client’s NetSuite applications/environments 
  • Manage and resolve support issues for the ERP system ranging from end-user application questions to technical problem resolution 
  • Build and maintain strong client relationships, seeking creative solutions to improve client service and demonstrating an understanding of all facets of each client’s business, 
  • Escalate technical issues as necessary and coordinate software vendor support if required 
  • Work closely with team members to coordinate the completion of project tasks

Qualifications:


  • Bachelor’s degree in accounting or equivalent preferred. 
  •  3-5 years of accounting experience with NetSuite with extensive product knowledge. 
  • Completion or interest in completing basic product training and all related exams including NetSuite Administrator, and NetSuite Certified Consultant. 
  • Strong analytical and problem-solving skills.
  • Knowledge in NetSuite’s Field Service Management, formerly known as Next Service, a must.
  • CPA and/or CCIFP preferred. 

Perks/Benefits we offer for full-time team members:


- Wellness program- HMO coverage- Rewards and Recognition program- Free shuttle service (provided by CDC | for onsite employees)- Free lunch meal (For onsite employees)- On-demand learning classes- Discretionary time off and Holidays- Performance-based salary increase- Discretionary incentive compensation based on client or individual performance- Hybrid set up to selected roles/location, terms and conditions may apply- CPA & Certification Assistance and Bonus Program

What's in it for you:


- Working with an industry leader:

Be part of a high-growth firm that is passionate for what's next.

- A great team:

Work with a high-energy, passionate, caring, and ambitious team of professionals in a collaborative culture.

- Growth opportunities:

Grow professionally in an environment that fosters continuous learning and advancement.

- Competitive compensation:

You will be rewarded with competitive compensation.

EQUAL OPPORTUNITY EMPLOYER


Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.Apply for this job

Life at Aprio

We are excited to announce that Aprio completed its acquisition of HPC, a technology-driven, cloud-based accounting firm, on Oct. 1, 2018, and is relaunching as Aprio Cloud to continue meeting your cloud accounting needs. Aprio is recognized as a top-100 accounting firm in the United States and has been serving the needs of businesses and individuals for more than 65 years. What's Important to Know Aprio Cloud combines the breadth and depth of Aprio services with the innovative technology and cloud accounting expertise of HPC. At Aprio, we bring both our technical and consultative expertise and deep client care to every challenge and every opportunity. Aprio Cloud brings together more than 50 best-in-class applications, from companies such as Xero, Bill.com, Receipt Bank, Karbon and Expensify, to create an industry leading technology stack that is turn-key and customized for your business and industry. The technology stack delivers anytime, anywhere financial information through data visualizations and dashboards, that will enable you to make smarter, faster decisions.
Thrive Here & What We Value* Future-focused and innovative company culture* Collaboration and teamwork* Personal and professional growth opportunities* Competitive compensation package* Top-rated culture with 31 fundamental behaviors* Entrepreneurial spirit* Equal opportunity employer* Flexible working environment* Supportive management* Professional development support
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