Hudson Global Scholars is an online education services provider to private schools and families. We partner with schools to go online safely and efficiently. We enable schools to use their own resources and staff, backed by HGS expertise, faculty, curriculum, and technology. We present a flexible program that meets the changing needs of schools now and in the future. HGS operates a variety of accredited online schools that provide partners and families with compatible education, affiliation, and articulation.
OVERVIEWThe Enrollment Coordinator role involves managing course registrations, modifications, retakes, and processing transcripts while supporting clients with onboarding and demo account setup. It requires coordination with partner schools on content and student issues, conducting information sessions, and resolving financial or course-related matters. Additionally, the role maintains communication with students and parents, monitors progress and collaborates with internal teams to implement improvements.Job Duties Include:
- Prepare and manage course registrations, modifications, retakes, and CRM orders; process transcripts and handle requests.
- Conduct onboarding and pre-launch meetings to familiarize clients with services and processes.
- Set up, modify, and terminate demo accounts; assist with new client setup and provide internal data as needed.
- Address content modifications, coordinate with partner schools on content and student issues, and manage communications.
- Handle financial and course-related issues, and collaborate with finance, accounting, and marketing as needed.
- Organize and attend virtual and in-person information sessions and orientation/training sessions for students and parents.
- Maintain consistent communication with students and parents to gauge satisfaction and resolve issues.
- Engage in community-building activities, monitor student progress, and collaborate with departments to implement improvements.
Qualifications:
- Bachelor's degree in education, business, or related field or a combination of education and experience.
- Minimum three years' experience in K-12 online education (preferred).
- Proficient in digital literacy, including MS 365 and Office apps.
- Experience with CRM and educational software (LMS/SIS) strongly preferred.
- Excellent organizational skills and attention to detail.
- Strong intercultural communication and regional cultural awareness.
- Fluent in English and local language(s) for the territory.
- Positive, engaging, and enthusiastic with students and parents.
- Reliable communicator across professional channels like email, phone, and MS Teams.
REPORTINGThe Enrollment Coordinator reports to the Regional Business Development Director.Hudson Global Scholars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Hudson Global Scholars is committed to the full inclusion of all qualified individuals.
As part of this commitment, Hudson Global Scholars will ensure that persons with disabilities are provided reasonable accommodations.
