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Strategic Partner Success Director - London, UK

FreedomPayLondon, United KingdomHybrid, Onsite
We are seeking a motivated and growth-oriented
Strategic Partner Success Director to join our dynamic team. This role is pivotal in driving revenue growth through strategic partnerships. The ideal candidate will leverage their experience in payments, fintech, or SaaS to research and identify high-value partners, create comprehensive growth and enablement plans, and foster long-term, revenue-generating relationships. This will be based out of our London office in Canary Wharf.

Key Responsibilities:


  • Strategic Partner Research:
  • Identify and prioritize high-potential strategic partners that align with FreedomPay’s growth objectives.
  • Analyze market trends and competitor activities to inform partnership strategies.
  • Growth and Enablement Planning:
  • Develop and execute growth-focused enablement plans to maximize the value of each partnership.
  • Collaborate cross-functionally with sales, marketing, and product teams to support partner success initiatives.
  • Design and implement go-to-market strategies with partners to drive measurable outcomes.
  • Revenue-Driven Partnership Management:
  • Act as the primary point of contact for enterprise partners, nurturing relationships to ensure alignment and mutual success.
  • Proactively identify opportunities to optimize partnership performance and maximize revenue.
  • Set and track performance metrics, reporting on partnership-driven revenue and ROI.
  • Travel and Networking:
  • Represent FreedomPay at industry events, conferences, and partner meetings to strengthen relationships and identify new opportunities (30-40% travel).
  • Build and maintain a strong network of industry contacts to stay ahead of emerging trends.

Qualifications:


  • Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA is a plus.
  • 5+ years of experience in partner success, business development, or a related role within payments, fintech, or SaaS.
  • Proven ability to drive revenue growth through strategic partnerships.
  • Bilingual Requirement: Business Proficiency in English is required, with Spanish, French, or German as the preferred second language.
  • Strong understanding of the payments and fintech landscape, including trends and challenges.
  • Excellent relationship-building and communication skills, with the ability to influence stakeholders at all levels.
  • Self-starter with a results-driven mindset and a track record of exceeding performance targets.
  • Willingness to travel up to 30-40% as needed.

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Life at FreedomPay

Founded in 2000, FreedomPay is a technology and innovation company with a long history as an industry leader and in driving market success for its clients. The FreedomPay Commerce Platform is a multi-patented solution portfolio designed to enable enterprises to deliver a high-performance, secure user experience driven from the Cloud to any device, anytime, anywhere. The platform seamlessly bridges the gap across in-store, web and mobile by multiplexing point of sale systems, payment processors, incentive engines and other disparate systems to a cutting edge transaction superhighway. Quick to incorporate the benefits of Cloud computing, FreedomPay is a Platform-as-a-Service (PaaS) provider enabling value-added services for our global partners. Our unique capabilities harness the power of exceedingly detailed data captured by our patented payment, incentive and loyalty offerings. Essential capabilities that are quickly being adopted across many industries including: retail, gaming, lodging, stadiums, education, healthcare and financial services. And further to our mission to be an industry leader, FreedomPay is the only company in North America with a fully validated P2PE solution with EMV, DCC and NFC support. With full PCI Security Council Validation, our customers are assured they have the most secure solution offered anywhere in the world today. FreedomPay's innovations have led to the granting of three patents, furthering the confirmation of the offerings uniqueness and reinforcing customer confidence in the FreedomPay brand as a technology innovation company. The patents cover transaction networking, real-time discounting and incentive application bolstering the company's position as a forward-thinking leader in a burgeoning global marketplace. The Company is privately held. Shareholders include employees and leading venture capital investors: Blue Run Ventures, Palo Alto and Core Capital Partners, Washington D.C.
Thrive Here & What We Value1. Fast paced, high growth2. Competitive benefits & compensation3. Upward mobility & professional development4. Exceptional employee benefits (medical, dental, vision)5. Life Insurance and retirement plans with company match6. Flexible hybrid working environment7. Strong parental leave programs8. PCI Security Standards Council validation9. EMV standard compliance in North America10. Business casual atmosphere
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