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Sales Trader

UpholdNew York, New York, United StatesHybrid

About Uphold
The Web3 economy will redefine how financial value is held and transacted - with much activity shifting towards blockchain networks and digital assets.  Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets and acts as a Regulated Gateway to the Web3 economy.  Featuring integrations with 26 blockchain networks and a robust trading engine connected to 30 underlying venues, the platform allows users to trade ‘Anything-to-Anything’ while enjoying keen pricing and deep liquidity.

Uphold has completed more than 120 million transactions worth $40 billion from 10 million customers in over 150 countries.  Both people and companies need to access this exciting Web3 world, but it can  be technically demanding and time-consuming.Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone. To learn more about Uphold, please visithttps://uphold.comThe opportunity Reporting to the Head of Sales and collaborating closely with the Head of Trading, the Sales Trader role demands a proactive and detail-oriented professional who thrives in a fast-paced environment. You will take ownership of sourcing, quoting, and executing institutional client trades, while delivering exceptional service and fostering lasting client relationships.

This position requires a strategic thinker with a keen understanding of market dynamics and a passion for identifying opportunities to drive growth and innovation in the cryptocurrency space.The Institutional desk at Uphold is brand new, so this is an opportunity to join a small, tight-knit team at ground level. We’re looking for zero-ego teammates with strong interpersonal skills, able to work with colleagues across the organization to help build a solid business unit. Responsibilities

  • Serve as the primary point of contact for spot cryptocurrency trade execution, ensuring seamless transactions and delivering white-glove service to a global client base.
  • Monitor customer chats, respond to voice RFQs, provide pricing, and execute trades. For worked orders, manage limits, call levels, TWAPs, and other execution strategies.
  • Drive business growth by providing actionable market insights and flow ideas, identifying key trends, and highlighting relevant themes and headlines.
  • Recognize and adapt to customer nuances and behavior; verify details when in doubt to build trust and credibility.
  • Identify and promote new business opportunities and alternative execution methods.
  • Relay feedback to quantitative traders and sales teams, including pricing, token requests, technical queries, and market insights.
  • Resolve post-trade issues such as breaks, discrepancies, fund flows, and pending transactions.
  • Stay informed on blockchain developments, fund launches, and regulatory changes.
  • Participate in customer events and conferences as needed.

Requirements

  • Minimum Bachelor’s degree ideally but not necessarily in a quantitative field such as Mathematics, Economics, Finance or Science.
  • Experience as a sales trader in either spot or derivatives markets in cryptocurrency or traditional markets earned at a bank, brokerage or other agency / principal OTC desk.
  • Demonstrable track-record growing a customer base or revenues of a business in financial services.
  • Strong interest in cryptocurrency, blockchain technology, macroeconomic developments and geopolitics / current events.

Skills not required but viewed favourably

  • Coding skills (Python or Golang)
  • Experience with SQL/Postgres
  • Existing book of customers within the cryptocurrency industry in Europe, North American, Asia, or farther afield

What we have to offer you

  • A fun and collaborative work environment in a company that continues to grow, driven by extraordinary and passionate people that keep us innovating and challenging each day
  • Competitive salary and benefits
  • An international team in a cutting edge field
  • A flexible and enthusiastic environment with work from home opportunities
  • Growth and career opportunities and the chance to be proactive and creative
  • Open and transparent culture - we get together on a regular basis to share updates, strategic plans, and engage with each other informally over (virtual) drinks
  • Interesting events that keep you connected with the team and celebrate our success

If this job isn’t exactly what you are looking for, visit our careers page to check out all our exciting opportunities.  EEOC EmployerWe're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.

Life at Uphold

At Uphold, our mission is to create trusted access to digital money and financial services for the many. Since inception, we have fought to provide a fairer, easier and more affordable system. We favor speed, simplicity and ease of use over complexity. We put security and transparency first. Our commitment to transparency sets a new standard for the industry. Unlike banks, we are fully reserved: we hold assets to match our obligations and publish both in real time. Our industry is littered with systems and companies that put their interests before those of their customers. Countless individuals find their financial lives challenged by high barriers to entry, hard-to-use products, poor customer service and glacial transaction speeds. Today's emerging world of cryptocurrencies and blockchain-based assets is no different: access remains risky, complex and expensive. At Uphold, we constantly strive to solve these problems with elegant solutions that remove friction. Founded as Bitreserve in 2013, our original goal was to protect investors from cryptocurrency volatility by allowing them to instantly, securely and affordably move funds into Fiat currencies. This remains at the heart of what we do today.
Thrive Here & What We Value1. Innovation and Impact2. Competitive Compensation3. Strong Company Culture4. Global AllHands Calls5. Development Opportunities6. Flexibility in Work Arrangements7. Inclusive and Diverse Environment8. Generous PTO, Healthcare Coverage, and Employee Assistance Programs9. Interesting and Fun Events and Celebrations10. Foodie Culture and WellStocked Office Kitchen
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