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Associate Customer Support Representative

FlaviarLjubljana, SloveniaHybrid

Flaviar Inc. is a global club of spirits enthusiasts that allows you to experience the best spirits from all over the world at a fraction of the regular price.
Flaviar offers a fast-paced, international work environment where we reserve room for our team members to co-create business processes with us. Managing the largest online spirits community and membership club, alongside multiple successful marketplaces for spirits, Flaviar is in a unique position to innovate in an ever-evolving spirits industry. While managing rapid growth we hold true to our 3 core values:

  • Just Own It // Flaviar is yours. You have the keys to the kingdom and you act like a bold and proactive owner in everything you do.
  • Help Others WIN // What’s even better than being the hero? Enabling everyone around you to improve and deliver incredible results.
  • We are Pirates // We challenge the status quo and thumb our nose at how “it’s supposed to be.”

We are hiring forward-thinking Associate Customer Support Representative(s) to join our unique team in Ljubljana, Slovenia. Alongside providing excellent service, we are looking for people with an eye for innovation, those who would love to learn and grow as the team grows. This hands-on role in a fast-paced environment requires a deft touch and seamless teamwork.If you are passionate about helping people, a great communicator, and have a penchant for problem-solving, then you’re the exact person we’re looking for.Requirements:

  • Excellent command of the English language (native speakers preferred) & good typing skills.
  • People skills. Effective communication, empathy, and personal integrity.
  • An inquisitive and solution-oriented mind.
  • A proactive role in helping advance the standards and excellence of our service.
  • A penchant for teamwork.
  • Ability to work weekends and holidays when on-duty.
  • Previous work experience is preferred but not required.
  • Technical background is advantageous.

Benefits:

  • Full-time and permanent position.
  • Competitive salary depending on what you are bringing to the table.
  • Competitive PTO policy.
  • Flexible working hours.
  • Participation in the bonus scheme and stock option program.
  • Events, tastings, and social gatherings.
  • A young, energetic, and driven work environment.
  • Ample opportunities to grow both personally and professionally.
  • Working with fine spirits is a big perk in itself.
  • Also, it goes without saying that our office bar is unlike anything you’ve seen before.

Life at Flaviar:You could distill the essence of our culture into a couple of words: audacious and innovative. The work environment at Flaviar is colorful, diverse, and international; members of our outfit come from different backgrounds and experiences, so being an Equal Opportunity Employer is more important than simply following the no-discrimination hiring practices. We tailor perks and benefits to our employees: generous paid time-off, paid parental leave, equity participation, freedom to work from anywhere, social events, and more.

Life at Flaviar

We send you personalized samples, give you access to rare and original spirits, invite you to great events, and keep you educated & entertained with booze-themed content.
Thrive Here & What We Value1. Fast-paced, international work environment with co-creation of business processes2. Encouragement for team members to own their work and act proactively3. Core values: Just Own It, Help Others WIN, challenge the status quo4. Comprehensive insurance benefits (medical, vision, dental) with up to 100% company contribution5. Flexible spending accounts and competitive PTO policy6. Bonus scheme and stock option program participation7. Tailored perks and benefits including paid time-off, parental leave, equity participation, remote work flexibility, social events
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