PRINCIPLE DUTIES AND RESPONSIBILITIES
User Management
- Perform user management for Workday ERP database including Role and Permission management.
Workday Cloud Support
- Manage and implement basic system configuration.
- Provide functional guidance to developers and the QA team in execution of business processes related to system functions and behaviors.
- Provide data guidance to developers and the QA team regarding questions on tables and data elements.
- Manage the database changes associated with upgrades to the Workday ERP software.
- Define and manage a Disaster Recovery process.
- Continuously monitor the databases for performance issues.
- Work with GHX support organizations to remediate database issues.
Processes
- Define and implement a data refresh process and strategy.
- Define and implement a data de-identification process.
- Define and implement multiple test environments.
Operational Duties
- Adhere to Change Management guidelines for all system changes and enhancements.
- Manage database user access.
KNOWLEDGE AND SKILLS
Required Qualifications
- Bachelor’s degree in Computer Science/Information Technology/Systems or related field or demonstrated equivalent experience.
- 5+ years of hands-on Workday Cloud Administration and system support experience with mid to large market sized companies. Experience with the following Workday Cloud applications: GL, AP, AR, FA, Cash, Procurement, SSP, BI, SmartView and ADF.
- 2+ years of hands-on experience in Workday Cloud Database Administration.
- 2+ years of hands-on experience in a support organization or capacity.
- 2+ years experience with data refresh and de-identification strategies and implementation.
- Understanding of Quality Assurance testing practices.
- Hands on knowledge of Workday Cloud SCM Workflow
Required Skills
- Possess strong business acumen to communicate with and support Sales, Sales Operations, Customer Support, Finance, Accounting, Revenue, Purchasing, and HR as needed in a functional capacity.
- Possess reasonable technical acumen to allow learning/working in a basic technical/functional capacity in all Corporate Systems platforms.
- Advanced PC skills including MS Excel, PowerPoint, Outlook,
- Basic SQL
- Strong analytical and problem-solving abilities.
- Strong interpersonal and communication skills.
- Familiarity of current project management/execution methodologies.
- Must be tasked oriented with strong organizational and time management skills.
- Flexible and able to quickly adapt to a dynamic business environment.
- Ability to effectively communicate (written and verbal) complex solutions and ideas at a level suitable for any level of personnel from basic business users to highly technical developers.
- Ability to provide excellent customer service and collaborate between teams.
- Ability to handle workload under time pressure and meet strict deadlines.
- Flexible and able to quickly adapt to a dynamic business environment.
- Ability to keep highly sensitive information confidential and be familiar with HIPPA and GDPR regulations.
- Must be able to manage time using a work queue comprised of ‘issue tickets’ across multiple platforms and perform to published service levels (SLA) and key results (KR)
KEY DIFFERENTIATORS
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively.
Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.
This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law.
GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
