Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.
With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps and data are protected and always available.Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.The Channel Business Developer, Renewals salesposition is a high visibility role whose core competencies include excellent communication skills, strong customer relationship management skills, strong negotiation skills & account strategy.The CBDis responsible for maintainig a high level of partner satisfaction by successfully leveraging Veeam’s solutions that help drive higher renewal rates, additional upsell/cross-sell opportunities shaping the customer’s journey with Veeam.
Your tasks will include:
- Work to improve partner renewal rates through partner relationships, providing education on the benefits of Veeam renewals.
- Quantitatively monitors and qualitatively reviews Veeam partners that have been targeted for improvement, specifically for renewals sales.
- Interacts and collaborates regularly with external partners (distribution, resellers) and internally with the Veeam sales and marketing teams.
- Handles partner inquiries by explaining the provisions and benefits of proposed plans; renewals programs, promotions, up-sells, cross-sells, and product upgrades.
- Actively pursues lapsed customers through channel partners to sell reinstated products.
- Ability to handle 90% of escalations independently.
- Tracks renewal rates and other metrics for partners and communicates these findings to partners and partner managers, presenting strategies for improvement and ROI.
- Tracks trending partner data to seek out obstacles, works with partners on strategies to overcome these obstacles, and maximize partnership value, while positioning opportunities for growth.
- Generates regular reports and assures that contracts contain appropriate terms and conditions for maintenance renewals selected by the partner.
- Assists in continued development of channel programs for renewals.
- Performs other duties as assigned.
What we expect from you:
- Bachelor’s Degree preferred (A combination of education and experience will be considered)
- Previous experience in renewals sales (1 year minimum) and collaborating with partners and distributors in a two-tier distribution model is a plus
- Advanced English
- Advanced German
- Knowledge of virtualizationindustryandtheabilitytorelayinformationtopotentialcustomers
- Proficiency in MSOfficebasedautomationtools (Excel, Outlook, etc)
- Knowledge of Salesforce.com
- IT knowledge- Stronginterestandpassion for technologyinnovationandtheindustry
We offer:
- Private medical insurance for you, one adult dependent, and your children
- Meal tickets
- Private pension plan
- Life insurance
- Vision reimbursement
- Annual leave and additional vacation days based on tenure
- Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
- Veeam Care Days – additional 24 hours for your volunteering activities
- Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program.
#LI-AG2Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
