Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp!
This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.
What we’re looking for:
Nexamp is growing their Operations Center in Lawrence, MA and seeking to hire a Lead Control Room Operator. You will be responsible for oversight of a 24x7x365 Operations Center engaged in the real-time remote monitoring and operation of Nexamp’s Solar Photovoltaic (PV) and Energy Storage assets. This position will lead and support the evolution of Nexamp’s Operations Center growth both in training, and quantity. This position will mentor and train a team of Dispatchers & Distributed Generation Operators (DGO) in the monitoring, remote troubleshooting and operation of Nexamp and third-party owned assets. You will be expected to be in person in Lawrence, MA for your regularly scheduled shift.
Your shift will be M-F, 8:30am - 5:00pm ET, with the ability to cover shifts as needed as part of the 24/7 rotating shift. You will report to the Manager, Operations Center.
What you’ll do:
The Operations Center Lead Dispatcher responsibilities include, but are not limited to:
- Provide direction in prioritizing activities and tasks in the Nexamp Operations Center (NOC)
- Understand, communicate, all Nexamp, Operations Center, NERC, Market, and other Local and State standards applicable to managing renewable generating assets in the Operations Center
- Monitor and analyze the electrical grid operation for Nexamp power generating facilities and take appropriate actions to mitigate negative impacts associated with the interruption of continued energy delivery to the power purchaser
- This will include dispatching of the assets, taking steps to maximize revenue, and maintaining compliance within the Local ISO. Currently - NEISO, NY ISO, CAISO & PJM
- Lead the development of processes and procedures in the necessary scheduling and operations of Nexamp’s PV assets & new storage assets coming into service
- Notify the Asset Management Scheduling Optimization team of any potential grid operation or power plant conditions that may impact plant performance and energy revenues
- Coordinate with the appropriate Operations Maintenance (O&M) personnel for outage/maintenance planning
- Interact with Dispatchers for outages as they approach to ensure Operations Center has up to date information
- Keep Management apprised of major operational events
- Provide 1st Line Support to Dispatchers & DGOs and escalate as needed within Nexamp
- Mentor and guide the DGOs and Dispatchers providing guidance in support of personnel growth and performance improvement
- Support and guide Dispatchers and DGOs, issue resolution, performance evaluation input, and identification of training needs
- Lead the development and monitoring KPIs for NOC performance as a team and on an individual level
- Lead the Dispatchers & DGOs regarding operation processes and system issues for continuous improvement
- Coordinate with the Nexamp Performance Engineering Team to ensure seamless operations through integrations and commissioning of new plants, upgrades, and enhancements
- Lead the preparation of training and training materials for the onboarding and continuous training of for Operations Center Dispatchers
- Support the coordination of the Learning Management System and delivery of training materials for Operations Center Dispatchers
- Serve as a key point of contact for non-real-time third party coordination for the NOC
- Obtain and maintain any required qualification, certifications or endorsements to perform job function, as determined by the Operations Center Management and as required by the markets in which the Operations Center is currently and is planning to participate, while supporting the same for the Dispatchers
- Detect and report Operations Center SCADA quality issues or improvement needed, in coordination with NOC Management
- Capability to execute all Dispatcher tasks in support of Dispatcher’s vacations and callouts
- Support NOC Management in the management of Assets being handed to the NOC, ensuring requirements have been met or exceeded including asset functionalities and RAMP build out
What you’ll bring:
- Bachelor’s Engineering degree or Plant Operations.
- Equivalent demonstrated experience in a 24/7 control room setting.
- 3-6 years of relevant work experience in a generation control room with regulatory requirements from a local ISO and NERC.
- Demonstrated personnel management skills, and supervisory experience in a control room setting
- Basic knowledge and experience related to the Bulk Electric System regulatory compliance (NERC, ISO, etc.) is required
- Strong electrical system knowledge with experience with Plant SCADA systems
- Strong computer skills is a must (Proficiency with MS Access or other database programs, PI, Word & Excel).
- Rigorous and structured in the execution of work.
- Previous training in the operations of a 24/7 Control room within a local ISO
- Basic NERC Compliance training
- Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
- Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
- Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
- Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
- Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
- Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.
If you don’t meet 100% of the above qualifications, but see yourself contributing, please submit an application. We encourage people from minority or marginalized groups to apply.
At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We believe a diverse team brings different perspectives and experiences, thus benefiting our work. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.
You’ll love working here because:
Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, cell phone reimbursement; as well as a hybrid work environment. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide.We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!Nexamp's People team manages all aspects of recruitment and hiring within our organization.
We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes.
