Manager, Revenue Operations

What You'll be Doing

• Collaborate closely with the Head of Revenue Operations to design and implement scalable processes across Sales, Marketing, and Customer Success
• Serve as a subject matter expert in Salesforce, providing advanced-level support, troubleshooting, and process optimization. Be comfortable with re-structuring fields, layouts and overall architecture and building and modifying SF flows to facilitate automation and validation rules
• Work with Marketing to help optimize marketing operations using HubSpot, ensuring seamless campaign execution and accurate lead tracking
• Manage and enhance data enrichment, orchestration, and governance to ensure accurate and actionable insights
• Create and maintain dashboards and reports to provide visibility into key revenue metrics and performance indicators. Work with stakeholders in Sales, CS, and Marketing to nail down full funnel and complete customer journey visibility.  
• Work with the Head of RevOps to analyze data to identify trends, inefficiencies, and opportunities for growth, and recommend actionable solutions
• Partner with cross-functional teams to align RevOps strategies with broader business objectives.
• Assist in implementing and supporting tools and technologies that enhance team productivity and customer engagement
• Stay informed on industry best practices and emerging trends in RevOps to continually improve Blue J’s operational capabilities

What You Offer Blue J

• You bring at least 5+ years in Revenue Operations or related fields
• You have a well-rounded and refined knowledge of RevOps concepts, practices, and processes and have hands-on experience working with CS, Marketing, and Sales in a strategic and operational capacity
• You have a strong track record of thriving in fast-paced environments and being able to adapt with changing business needs and priorities
• You have experience in managing, assessing, and consolidating tech stack and you have experience managing vendor relationships
• You are obsessed with continuous improvement and operational efficiency and you are dedicated to data hygiene and governance
• You bring admin-level Salesforce skills, including building workflows, custom objects, reports, and integrations
• You are proficient in and have experience with using HubSpot as a marketing operations tool
• You have experience with data enrichment tools like Apollo and/or ZoomInfo. 
• You have experience with data orchestration tools like Cloudingo, Lean Data, Chili Piper, Openprise, and/or Ring Lead
• You have strong analytical skills with a proven ability to turn complex data into actionable insights and proactive strategies
• You have a deep understanding of sales, marketing, and customer success methodologies, metrics, and strategies
• You are extremely well-organized, with the ability to manage multiple priorities and deadlines.
• You have excellent interpersonal and communication skills, with the ability to work effectively across teams and communicate with all levels of the organization

What We Offer You

• An exciting and rare opportunity to be an early employee building out the RevOps function at a rapidly growing company. We’re building a revolutionary tool from the ground up, and you will have a meaningful role in shaping what RevOps looks like at Blue J.
• We are flexible! You'll occasionally need to go into our Toronto office to support team collaboration (you can go in every day if you want!), but you’ll also have the flexibility to work from home the rest of the time.
• We’re well-funded and offer competitive base salaries and stock options. You’ll play a crucial role in our growth, and it’s important to us that you share in our long-term success. 
• We care about you as a whole person. You’ll have a healthy work/life balance and colleagues who respect it. We’ve mindfully put together a great benefits package that covers you and your family. 
• We’ve got an amazing team. We’re mission-driven and motivated by success, but we’re friendly, we’re collaborative, and we care about each other.
• We’ve got all the start-up perks you’d expect, and are intentionally building a culture where you can pickleball if you want, feel safe to be yourself at work, and watch your career grow because your team has invested in you.

The Core Values That Define Our Culture

• We are customer-focused
• We put the team interest before self-interest
• We are pleasant and playful
• We are open to better ideas
• We deliver on our promises
• We solve the toughest problems