About
UsAsaDeloitteFast500andInc5000winnerforfastest-growingprivatecompaniesin2020-2024, RoadSyncisrevolutionizingthelogisticsecosystemwithsmart,simple,andinnovativefinancial solutions.Ourdigitalplatformistransforminghowwarehouses,trucks/carriers,andrepair/tow operatorsprocesspaymentsandmanagerevenue.AsDirectorofProductManager,you'llbeinstrumentalinshapingRoadSync'splatformevolution in2025.You'lldriveinnovationthatpowerscommerceanywhere,anytimeacrossthelogistics ecosystem,workingwithapassionateteamofsales,technical,marketing,design,success,and operationsprofessionals. KeyResponsibilities:●Researchmarkettrendsandcompetitorofferingstoenhanceproductroadmap●Leadinteractivecustomerdiscussionstogleannewideas,additions,orupdatestoourplatform●Createwrittensynopsis,workflows,andotherdetailtosupportdesignandfeaturecreation●AssistinproductroadmapprioritizationCollaboration:●CollaboratewithSales,Success,Marketing,andotherinternalteamstoensurecustomerfeedbackisfullyincludedinallproductconcerns●WorkcloselywithEngineeringandSREteamstoensureproductgoalsareunderstoodDocumentation&Reporting:●Articulatetheproductvisionviamarketingcopy,releasenotes,andonboardingmaterials●Documentneeds,painpoints,andsuggestionsfrominternalandexternalcustomersinProductknowledgebase●Evaluateproductperformance,drivingmetricstoensureunderstandingofproductsuccess●ProvidefeedbacktoimproveinternalprocessesanduserdocumentationTraining&Mentorship:●MentoringjuniormembersoftheteamtoimprovetheirskillsandreduceescalationfromEngineering●Developtechnicaldocumentationandtrainingmaterialsforend-usersandinternalteamsRequiredSkillsandQualifications:●Strongstory-tellingability,todrivecustomerinterest/excitement●Strongexperienceleadingdiscoverydiscussionsfornewusesoftheplatform●Experiencecreatingproductmarketingmaterialsforinternalandexternaluse●Abilitytocommunicatedeeplytechnicalpointstoanon-technicalaudience●ExperienceincreatinguserpersonasanddevelopmentaidesProblem-SolvingAbilities:●Analyticalmindsetwiththeabilitytodiagnosecomplexbusinessproblemsandturnthemintotechnicalsolutions●CreativethinkerthatcanassistuserstofindsolutionswithinproductfeaturesetProfessionalexperience:●7+yearsinaproductmanagementrole,ideallyinfintechorlogisticssoftware●ExperiencedirectlyorindirectlymanagingteamsOurCompany-Hybridworkenvironment(3daysonsite)inourlivelyMidtownAtlantaoffice-Strategictravelopportunitiestocustomersitesandindustryconferences-Competitivecompensationpackagewithcompanyequityandannualbonusplan-Premium-paidmedical,dental,andvisionbenefits-15daysPTO-401KPlan-Parkingbenefitsandcateredluncheswhenworkingfromtheoffice-Exposuretotheinnerworkingsofafast-growingcompanywithtransparentcommunicationWhyYou'llLoveItHereAtRoadSync,ourcustomersrideinthefrontseat!We'redrivenbyinsightsfromreal people whoutilizeourservices.You'lljoinateamthatbringstheirbesteffortdailyandcaresdeeply aboutwhatwe'redoing.Wevaluediversityandinclusion,believingitempowersourinnovationandsuccess.You'llbepartofacompanythat'sproudofwhatitistodayandexcitedtobuildits futurewithyou!We'relookingforsomeonewhothrivesinafast-paced,entrepreneurialenvironmentandis excitedtoshapethefutureoflogisticspayments.Ifyou'reenergizedbythechancetocreate solutionsthatmakearealdifferenceinhowbusinessesoperate,wewanttotalktoyou.RoadSyncisproudtobeanEqualOpportunityEmployerandanAffirmativeActionEmployer.Wedonot discriminateonthebasisofrace,creed,color,ethnicity,nationalorigin,religion,sex,sexualorientation, genderexpression,age,height,weight,veteranstatus,militaryobligations,pregnancy,maritalstatus,or anyotherlegally-recognizedprotectedbasisunderfederal,state,orlocallaw.Everydayourteamishonoredtoworkwithindividualsfromallwalksoflife.Weaimtobuildateamthatreflectsthediversityof ourcustomers.EachindividualatRoadSyncbringstheirownperspectives,workexperiences,lifestyles, andcultureswiththem.Webelievethatamorediverseteamcreatesmoreinnovativeproducts,provides abetterservicetoourcustomers,andhelpsusgrowandlearnasindividuals.
