Category-defining tech. Career-defining work.
Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact.
Because when our customers win, we all win.
The Role
We are looking for a Product Manager for our CockroachDB Cloud Administration team. This team is responsible for the infrastructure that powers CockroachDB Cloud’s operations, encompassing everything from internal administrative dashboards to billing infrastructure, and AWS, GCP and Azure marketplace integrations. You will:
- Define the product strategy and roadmap for how to evolve our billing platform. Sample projects would include building fine grained billing for our Cloud offerings, providing customers with better visibility and estimation tools, evaluating our current tech stack for billing and making necessary changes that support the future of the business.
- Be responsible for maintaining and optimizing our AWS, GCP and Azure marketplace integrations that allow customers to purchase and consume CockroachDB Cloud using multiple payment methods (e.g., pay as you go, credit cards, contract).
- Ensure internal customers across engineering, sales and product can get the visibility and transparency necessary via tooling and dashboards to successfully perform their functions to support Cloud customers.
The Expectations
In the first 30-60 days, you will go through PM onboarding with your onboarding mentor (Roachmate). You will familiarize yourself with the current state of billing infrastructure, marketplace integrations and Cloud administrative tooling (internal and customer facing).You will create Cloud clusters, and try out the core features, to get a sense of the end to end experience including marketplace and billing elements. You’ll review our current backlog, get up to speed on in-flight features, and understand the most pressing problems today.After 90 days, you will be fully integrated into the team.
There are countless opportunities for us to invest in and you will be responsible for prioritizing the ones that will exceed our customer’s expectations and allow them to seamlessly integrate CockroachDB into their operations. You will also be expected to be a partner to our Sales team and meet with customers, as required.
You Have
- Background in any one of: billing, customer success, integrations, consumer facing products.
- 3- 5 years of total work experience with enterprise or SaaS products and three years as a PM.
- Delivered successful customer-facing products or features by partnering with Engineering teams
- A collaborative approach and an eagerness to partner with other product teams and all other functions in the company such as Legal, Finance, Marketing, and Sales
The Team
Reporting to Lakshmi Kannan - Director of PM, Cloud Platform and Security
Lakshmi is responsible for getting our SaaS offerings to product market fit. Lakshmi joined Cockroach Labs in 2018 and has since worked on different parts of the CockroachDB Cloud platform. She is excited to continue building a mission critical SaaS platform for some of the most valuable applications in the world. When not at work, Lakshmi enjoys trying out new recipes in the kitchen, hiking and being outdoors in Colorado.
Partnering closely with BabuSrithar - Senior Director of Engineering and India Site Lead
BabuSrithar is the Site Leader for India. He is responsible for our growth strategy and is a cultural champion in the region. He is passionate about building high-quality software products and lean teams by leveraging everyone's potential. He enjoys working with people and learning along the way. Before joining Cockroach Labs, BabuSrithar held senior leadership positions at companies like Nutanix, Clumio and recently he was VP of engineering at Apty where he led the engineering globally. When not at work, he enjoys his time with his 3-year-old and family.Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce.
If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com.Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work.
Benefits
- Medical Insurance
- Flexible Time Off
- Mental Wellbeing Benefits
- And more!
