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Office Manager

Description


The Office Manager oversees the daily operations and administrative functions of our corporate headquarters, which includes a substantial office area and a large warehouse. This role ensures a well-maintained, efficient, and welcoming environment for staff, clients, and vendors. The ideal candidate possesses excellent organizational skills, the ability to multitask, a collaborative mindset, and a proactive approach to problem-solving to maintain an efficient and productive work environment. This full-time on-site position reports to the Managing Director of Archival Operations and will provide occasional support for our satellite facilities.  

Responsibilities


Office Management 

  • Oversee the front office, ensuring a clean, organized, and professional space at our various Metro Atlanta facilities. 

  • Coordinate the daily opening schedule of the corporate headquarters ensuring facility is operational on time and in accordance with daily priorities. 

  • Maintain office, breakroom, and facilities supply inventory, placing orders as needed while working with accounting to reconcile expenditures with established budgets. 

  • Ensure office equipment, grounds and building support systems are on a maintenance schedule and remain in operational condition. 

  • Schedule and coordinate routine servicing with vendors including, but not limited to, cleaning, security, IT support, heavy machinery maintenance, and landscaping. 

  • Escort vendors during site visits and oversee their activities to ensure adherence to company policies. 

  • Live within 30 minutes of the headquarters’ office allowing for response to building emergencies as a member of the disaster response team. 

Satellite Facilities Support  

  • Provide cyclical support for our metro Atlanta based satellite locations ensuring they are adequately stocked with office and warehouse supplies and the building and grounds are being properly maintained. 

  • Report any issues with the satellite locations to the Managing Director of Archival Operations. 

  • Act as a backup vendor escort and receptionist in the event of staffing shortage at satellite locations or client visit requiring additional staffing. 

Administrative Support 

  • Maintain records related to office operations and vendor agreements. 

  • Place reoccurring bills on a schedule and forward payment of same to Accounting and the Managing Director of Archival Operations. 

  • Assist leadership with the development and management of budgets for office operations, ensuring cost efficiency and alignment with corporate goals. 

  • Process invoices and manage expense reports related to office operations. 

  • Assist leadership team with scheduling meetings, managing calendars, and coordinating company events. 

  • Coordinate meals and refreshments for client meetings or events, maintaining high service standards. 

  • Sign-in guests and handle incoming phone, email, and physical communications, ensuring prompt and professional response.  

Human Resources Coordination 

  • Asist with scheduling ad coordinating onsite interviews, onboarding sessions, and training as needed. 

  • Assist in managing office policies and procedures, ensuring compliance with company standards. 

Technology and IT Coordination 

  • Coordinate with hiring managers to ensure office suites and technology are prepared for the arrival of new employees. 

  • Liaise with the IT department to ensure the smooth operation of office technology and resolve technical issues efficiently. 

  • Oversee the setup and maintenance of office equipment such as computers, printers, and telecommunication systems. 

Requirements


  • BA in Office Administration, Business Management or a related field preferred. Equivalent work experience will be considered.  

  • 5+ years of experience in office management, executive assistantship or a similar role. 

  • Experience managing large office spaces, warehouse operations or cultural/heritage facilities is highly desirable.  

  • Previous experience supporting multiple locations or satellite facilities is a plus. 

Competencies


  • Keen eye for detail and an ability to pursue tasks through completion 
  • Excellent organizational and multitasking abilities 

  • Ability to communicate clearly and diplomatically, both in writing and verbally, to ensure smooth interaction and accurate relay of information. 

  • Proficiency in managing tight deadlines and anticipating executive needs to ensure seamless operations. 

  • Proficient in office software (e.g., Microsoft Office Suite, Google Workspace). 

  • Proven capability to handle sensitive information with the utmost privacy and professionalism. 

  • Capacity to address issues proactively and provide effective solutions to challenges. 

  • Financial acumen to master office budget and reporting. 

  • Knowledge of health and safety regulations 

  • Ability to lift and move office supplies and equipment as needed 

  • Flexibility to work occasional evenings and weekends for special events or urgent issues. 

  • Valid driver’s license and reliable transportation to coordinate and commute between headquarters and satellite facilities as needed. 

Life at Heritage Werks

Heritage Werks is the heritage agency for sports, brands and entertainment. We specialize in establishing and maintaining state-of-the-art archival programs and curating compelling content and narratives to fuel interactive experiences, new stadiums, corporate anniversaries, social/mobile content, exhibits, museums, storytelling campaigns and much more. Our clients include DOW 30 and Fortune 500 companies, major technology, luxury and fashion brands, MLB, NBA, NFL and NHL teams and many others. We also provide private client services to support the needs of celebrities and other highly accomplished individuals. For more information, visit http://www.heritagewerks.com.
Thrive Here & What We Value* Prioritizes employee growth and wellbeing.* Fosters a workplace that values diversity, inclusion, and respect.* Provides top-tier facilities, generous PTO, paid holidays, and an end-of-year winter break.* Offers comprehensive benefits such as health, dental, vision insurance, 401k with company contribution.* Recognizes employees through peer awards, events, celebrations, and a collaborative atmosphere.* Commitment to working independently, crossfunctionally, and in teams.* Proficient in using technology including social media and Microsoft Office.* Client Orientation.* Accountability.* Focus on Quality.

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