Senior IT Project Manager -Telecommunications and VoIP

Lyra Technology Group is a Private Equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

We made our first acquisition at the beginning of 2018. Today, we hold a controlling stake in over 70 companies around the world. Our companies employ over 3,000 team members, each led by its own management team.

Telco Experts is a best-in-class telecommunications provider that takes a proactive, white-glove approach to delivering a comprehensive suite of enterprise grade voice and data solutions for the next-generation of modern businesses. Founded by industry veterans in 2007, they specialize in implementing tailor-made network solutions to meet the current needs and future objectives of your company’s communication strategy. Recently added to the Inc. 5000 list of fastest-growing private companies in the United States, they work with brands across Automotive, Education, Financial Services, Hospitality, Retail, Tech, and more.

• Lead the planning, implementation, and execution of telecommunications and VoIP projects, ensuring alignment with business goals and technical requirements.• Manage and coordinate internal and external teams, including network engineers, vendors, and IT specialists, ensuring collaboration and smooth workflow throughout the project lifecycle.• Develop and maintain project budgets, track expenses, and optimize resources to stay within financial constraints while meeting project milestones.• Serve as the primary point of contact for clients and stakeholders, providing regular updates on project status, milestones, risks, and deliverables.• Identify project risks early, develop mitigation strategies, and ensure timely resolution of issues to avoid delays and cost overruns.• Collaborate with third-party vendors and suppliers to ensure the procurement and timely delivery of required materials, software, and hardware.• Work closely with technical teams to ensure that VoIP and telecommunications solutions are implemented effectively, meeting industry standards and client specifications.• Monitor the progress of the project and ensure that quality standards are met, preparing regular status reports for senior management and stakeholders.• Oversee post-implementation support to ensure smooth transition to the operational phase and address any issues that arise after project completion.

• Bachelor’s degree in Telecommunications, Information Technology, Project Management, or a related field (Master’s preferred).• Minimum of 3-5 years of experience managing telecommunications, VoIP, or IT infrastructure projects.• Proven track record of delivering large-scale telecommunications and VoIP projects on time and within budget.• Experience in project management methodologies (e.g., Agile, Waterfall).• Certifications (Preferred):

• Strong knowledge of telecommunications networks, VoIP systems, and associated hardware/software.• Excellent project management skills, with the ability to handle multiple projects simultaneously.• Exceptional communication and interpersonal skills to work with diverse teams and clients.• Strong problem-solving abilities and attention to detail.• Ability to work under pressure and meet tight deadlines.• Familiarity with project management tools (e.g., MS Project, Jira, Trello, Asana).If working and collaborating in a tech space sounds appealing to you, let’s have a conversation.