Manager - Customer Success (Solutions Consultant), Emerging Markets (Remote)

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This role involves leading a team of regional Solutions Consultants to strategically identify, onboard, and manage relationships with mid to large property managers and revenue managers in these regions.</div><div><br></div><div><strong>Key Responsibilities:</strong><br><br></div><ul><li>Oversee and closely monitor the regional growth targets and lead the regional Solutions Consultant (SC) team members in achieving these goals.</li><li>Monitor the performance and bandwidth of individual team members, conducting quarterly business reviews (QBRs) and ensuring optimal utilization across events, onboarding, and account management.</li><li>Conduct weekly check-ins with the team and individual SCs to note down and address key sales/operational concerns, and track progress on key deals/pipelines and accounts.</li><li>Spearhead and tracked pipeline development and management for large accounts, ensuring a strategic approach to client acquisition while tracking competitor activities within the territory</li><li>Actively contribute to the enhancement of internal Sales and Account Management processes and SOPs by providing regular inputs in management meetings and collaborating closely with the SC Ops team to boost SC team efficiency.</li><li>Drive GTM activities in the market by building relationships with key regional stakeholders (associations, influencers, etc.), presenting at key industry events, and hosting online webinars, while also empowering regional SCs to lead similar activities in their respective sub-territories&nbsp;</li><li>Act as the primary liaison for the regional SCs with other GTM teams (Content, Product Marketing, Events) and product teams, enabling smooth cross-functional collaboration; and serve as the main PoC for leadership on regional matters.</li></ul><div><br></div><div><strong><span><u>About You:</u></span></strong><br><br></div><ul><li>You have extensive experience in the vacation rental industry, Hotels or revenue management services.</li><li>You bring 5+ years of B2B sales and business development experience, preferably with complex or technical SaaS products.</li><li>MBA or Advanced degrees from top-tier educational institutes</li><li>Demonstrated experience in leading sales/business development teams, with a proven track record of meeting and exceeding sales targets.</li><li>Strong analytical and strategic thinking skills, with the ability to interpret data and drive revenue management strategies across diverse markets.</li><li>Excellent communication and presentation skills, with the capability to build and maintain strong relationships.</li><li>Highly organized and adept at time management.</li><li>Comfortable with occasionally working odd hours to manage teams and clients across multiple time zones.</li></ul><div><br></div><div><strong style="box-sizing: border-box; outline: 0px; font-weight: 700; color: rgb(0, 0, 0); font-family: -apple-system, ;"><u style="box-sizing: border-box; outline: 0px;">How to apply for this position?</u></strong><br><br style="box-sizing: border-box; outline: 0px; color: rgb(0, 0, 0); font-family: -apple-system, ;"><span style="color: rgb(0, 0, 0); font-family: -apple-system, ;">Please fill out the form with the required details.

If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder.&nbsp;</span><br><span style="color: rgb(0, 0, 0); font-family: -apple-system, ;"><span style="color: rgb(0, 0, 0); font-family: -apple-system, ;">Tip:&nbsp;</span>Avoid using AI-generated responses. We want to hear from you!</span></div><div><br></div><div style="direction: ltr;"><strong><u>About PriceLabs:</u></strong></div><div style="direction: ltr;">&nbsp;</div><div style="direction: ltr;">PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL.

Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels.</div><div style="direction: ltr;"><br></div><div style="direction: ltr;">With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels.</div><div style="direction: ltr;">Every day, we price over 450,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine.</div><div style="direction: ltr;"><br></div><div><em>In 2024, we scaled to;</em></div><ul><li>450K+ properties syncing daily</li><li>55K+ customers worldwide</li><li>220+ globally remote team</li><li>36% diversity<br><br></li></ul><div><em>Industry awards won:</em></div><ul><li>SaasBoomi 2021</li><li>The Shortyz 2020</li><li>The Shortyz 2023</li></ul><div style="direction: ltr;">We continue to grow exponentially backed by a strong team to take us to the next level.</div><div style="direction: ltr;">&nbsp;</div><div style="direction: ltr;"><strong><u>Why join PriceLabs?</u></strong></div><div style="direction: ltr;">&nbsp;</div><ul><li>We are a remote-first organization and accept work from home as the norm.</li><li>Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, <a href="https://www.capterra.com/p/158348/PriceLabs/reviews/" rel="noreferrer" target="_blank">Customer reviews here</a>)</li><li>Work with a global team (8 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success.</li><li>We are a freemium product, so marketing leads the charge on customer acquisition.</li></ul><div style="direction: ltr;"><br></div><div style="direction: ltr;">PriceLabs is an equal-opportunity employer.

We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.</div><div><br></div><div><br></div><div><a href="https://pricelabs.freshteam.com/jobs" rel="noreferrer" target="_blank"><img src="https://s3.amazonaws.com/files.freshteam.com/production/58362/attachments/3006728857/original/1671713794rh4uyX2w7U3C.jpg?1671713794" style="width: 620px; margin-right: auto; margin-left: auto; display: block; max-width: 620px; height: 205.989px;" class="fr-fic fr-dib" alt="1671713794rh4uyX2w7U3C.jpg" width="620px" data-attachment-id="3006728857" height="auto"></a></div><div><br></div>", "datePosted" : "2025-01-29 04:29:29 UTC", "employmentType" : "FULL_TIME", "remote" : "true", "hiringOrganization" : { "@type":"Organization", "name":"PriceLabs" }, "jobLocation" : { "@type": "Place", "address": { "@type": "PostalAddress", "streetAddress": "", "addressRegion": "Chicago", "postalCode": "60603", "addressLocality": "Illinois", "addressCountry": "United States of America" } } } var translation = { 'employer_title': `Designation`, 'employer_company': `Company/Business name`, 'employer_start_date': `Start date`, 'employer_end_date': `End date`, 'employer_is_current': `I currently work here`, 'employer_summary': `Summary`, 'employer_remove': `Remove this employer`, 'education_degree': `Degree`, 'education_field_of_study': `Field of study/major`, 'education_school_name': `Institution/school name`, 'education_start_date': `Start date`, 'education_end_date': `End date`, 'education_is_current': `Currently pursuing`, 'education_grade': `Grade`, 'education_remove': `Remove this degree` };