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Deputy Program Manager

AmiveroCamp Springs, Maryland, United StatesOnsite
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THE AMIVERO TEAM


Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved. Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people. As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems.

SPECIAL REQUIREMENTS


  • Must have experience leading DHS USCIS Programs
  • US Citizenship Required to obtain Public Trust
  • DHS USCIS Public Trust preferred
  • Must have the ability to travel to Camp Springs, MD up to 2x per week
  • Must have experience leading large scale/ complex programs

THE GIST…


Our Deputy Program Manager is responsible for assisting in overseeing and ensuring the successful execution and compliance of all work associated with the task order, in alignment with defined terms and conditions. This role requires the ability to lead large, complex programs, acting as the primary interface with the U.S. Citizenship and Immigration Services (USCIS) Contracting Officer's Representative (COR) and Contracting Officer (CO) to maintain effective communication and coordination. The PM will ensure project governance, resources, and strategies are in place for continuous task order performance and address task order-related issues promptly.

WHAT YOUR DAY MIGHT INCLUDE…


  • Lead large, complex program and ensure all activities under the task order meet compliance with agreed-upon terms and conditions.
  • Act as the single point of contact for the resolution of any task order-related issues, with the ability to engage contractor corporate senior leadership when necessary.
  • Ensure all deliverables meet the quality, timeline, and performance standards outlined in the task order to support successful project outcomes.
  • Proactively manage program performance and foster strong relationships with USCIS stakeholders to achieve positive CPARs, reflecting high-quality service delivery and client satisfaction.
  • Serve as the primary liaison between USCIS and contractor teams, working closely with the COR and CO.
  • Attend regular status and ad hoc meetings with USCIS stakeholders, ensuring alignment on goals, progress, and addressing any operational concerns.
  • Coordinate and attend meetings with Technical Lead(s) as required to support stakeholder discussions or updates.
  • Provide decisive leadership to address any task order-related issues, ensuring efficient resolution.
  • Maintain readiness to support off-hours emergencies, such as scheduled maintenance, unplanned outages, or critical incidents, coordinating necessary resources to mitigate impact.
  • Oversee program performance metrics and reporting, providing updates to both USCIS and internal senior leadership as needed.
  • Lead continuous improvement initiatives to optimize task order delivery and alignment with client expectations.

Requirements

YOU’LL BRING THESE QUALIFICATIONS…


  • Bachelor’s degree in Project Management, Business Administration, or a related field
  • PMP certification or equivalent project management certification preferred.
  • Minimum of 10years experience in project management, with a proven track record in leading large, complex programs, ideally within government contracting or a related environment.
  • Demonstrated experience managing task orders, ensuring compliance, and effectively liaising with government stakeholders.
  • Proven ability to meet deliverable deadlines, achieve high-quality performance standards, and earn positive CPARs.
  • Strong communication and interpersonal skills to support productive engagement with USCIS representatives and corporate leadership.
  • Ability to manage and respond to off-hours emergencies when necessary.
  • Experience coordinating with technical teams, ensuring technical support aligns with task order objectives.
  • Familiarity with USCIS operations or federal contracting environments.
  • Strong problem-solving skills and a proactive approach to identifying and mitigating project risks. 

**Due to compliance and operational considerations, we are currently unable to hire employees residing in the following states: California, Illinois, New York, Washington and Colorado. If you reside in these states, please check future postings with Amivero as our hiring capabilities may expand over timeEOE/M/F/VET/DISABLEDAll qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Amivero complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Life at Amivero

A Woman-Owned, HUBZone, small business solving IT challenges for our Homeland and Law Enforcement community. Amivero is committed to serving mission-critical needs of the federal government. For years we have been supporting national security initiatives in transforming and modernizing or sustaining IT environments that enable a secure nation. We're energetic, passionate about service, bias towards action, and human-centered and data-driven in our day-to-day. We are driven and motivated by challenges that allow us to be influential. Success is having fun in a friendly, collaborative environment while continually learning and growing, resulting in rewarding performance. Join Us: recruiting@amivero.com Contact Us: info@amivero.com
Thrive Here & What We Value1. Human-centered approach2. Data-driven design and development3. Impacting millions with equitable services4. Agile methods in delivery teams5. Modernizing critical government IT systems6. Strong internal relationships7. Technology trend leadership8. Innovation across customer benefits9. Passion for learning
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