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Full-timeDescription· Lead the accounts receivable Ops Pod in building and delivering accurate and timely customer invoices for two of our brands. Direct line management over this team.· Audit Ops customer invoices to ensure that they are correct, adhere to company policies, and are compliant with contract terms and accounting standards.· Ensure collections procedures are followed and maintained to achieve Days Sales Outstanding (DSO) goals for Ops brands. Share best practices across the team.· Oversee the application of cash receipts and posting for assigned brands.
Actively reconcile payments and resolve any discrepancies in a timely manner.· Conduct monthly sales tax classification audits in ERP, and work with accounting team to reconcile sales tax charges, monthly.· Collaborate with the sales and customer experience teams to resolve any customer billing escalations. Work with the accounting team to identify and reserve for bad debt appropriately.· Escalate any identified customer credit risks to the A/R Manager, develop and action any plans to address and/or mitigate risk.· Establish and nurture robust relationships with Ops customers to address billing inquiries proactively and facilitate prompt payments.
Ensure that ticket queues are maintained per A/R SLAs, as applicable.· Support daily, weekly, monthly, and quarterly reporting.Requirements· Proven track record of progressive experience in accounts receivable roles at recurring revenue and/or subscription-based businesses is required. Must have prior experience in a supervisory or managerial capacity. · Knowledge of GAAP accounting and an advanced proficiency in accounts receivable processes is required.· Degree in Accounting, Finance, Business, Economics, Math or a related field is a plus.· Strong communication (written and verbal), negotiation, interpersonal, and managerial skills.· Proficiency in using Excel and advanced accounting software is required (ERP and/or Accounts Receivable software systems; knowledge of Sage Intacct strongly desired).
Must be familiar with the Gmail Suite of tools and the Microsoft Office Suite.Salary Description$70,000-80,000
