Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.Important note: be careful of scammers pretending to be from Contentsquare.
We will never ask for money or contact you through random texts. For more information, visit our careers blog.The Product Owner - CPQ will collaborate with various business units to gather, analyze, and document business requirements related to our CPQ processes. This role involves mapping these requirements into technical specifications for the development team to implement within DealHub. A strong foundation in Salesforce administration and experience with CPQ tools, particularly DealHub, is essential.
Key Responsibilities:
- Engage with business units to identify, understand, and document their CPQ-related requirements.
- Translate business needs into clear, actionable technical specifications for the development team.
- Collaborate with the Deal Desk and cross-functional teams, including Sales, Finance, and IT, to streamline CPQ processes.
- Act as a subject matter expert for DealHub, providing guidance and support for its effective use and optimization.
- Configure and maintain DealHub in alignment with business requirements.
- Test and validate changes to the system to ensure they meet stakeholder expectations.
- Provide training and documentation for end users and stakeholders on new features and workflows.
- Monitor and resolve system issues, identifying opportunities for process improvements.
- Stay updated on CPQ and DealHub trends and best practices to bring innovative solutions to the organization.
Qualifications and Experience:
- Must-Haves:
- Bachelor’s degree in Finance, Business, Information Technology, or a related field.
- Minimum of 3 years of experience in Salesforce administration, with a focus on CPQ tools.
- Hands-on experience with DealHub or a DealHub certification.
- Proven track record in Deal Desk support or similar roles.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Ability to gather and translate business requirements into technical solutions.
- Excellent interpersonal and communication skills, with the ability to work effectively with cross-functional teams.
- Nice-to-Haves:
- Experience in process improvement and workflow optimization.
- Familiarity with other CPQ tools besides DealHub.
- Background in financial modeling or pricing strategies.
- Knowledge of Agile or Scrum methodologies.
- Experience with training and documentation for technical tools.
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.Here are a few we want to highlight:- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year- Work flexibility: hybrid and remote work policies- Generous paid time-off policy (every location is different)- Immediate eligibility for birthing and non-birthing parental leave- Wellbeing and Home Office allowances- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work- Every full-time employee receives stock options, allowing them to share in the company’s success- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts- And more benefits tailored to each countryContentsquare is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west).
We have implemented appropriate transfer mechanisms under applicable data protection laws.Apply for this job
