CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
We are looking for an experienced Receptionist/Office Admin to be the face of the CentralReach Headquarters. This is a key role in the organization, being the voice that clients hear when they call into the office and the first face that greets guests when they arrive. Reporting to the Sr Global Workplace Manager, the ideal candidate will be a people person, highly organized and should practice a high level of professionalism, discretion and confidentiality at all times. We are looking for a candidate with a passion for making people happy.
Whether that be the employees that work in the office or the guests that come to visit. This role is based out of our Ft. Lauderdale HQ and the working hours are Tuesday, Wednesday, and Thursday from 8:00am - 4:30pm EST.
Key Accountabilities:
- Greet guests and vendors when they arrive at the office and ensure they have what they need throughout the duration of their visit.
- Sort and distribute mail and deliveries.
- Send mail and packages as necessary.
- Ensure that the office and conference rooms remain neat and tidy.
- Act as the onsite contact for vendors that are performing maintenance or improvements to the space.
- Track inventory and order office supplies on a regular cadence. Handle one off office supply requests as well.
- Assist with one off projects for members of leadership as needed.
- Handle Food and Beverage requests for in office meetings.
- Act as the onsite contact at off hours Employee Events, ensuring that the event is handled as planned.
Desired Skills and Experience:
- Highly organized with an ability to multi task.
- High level of accommodation and willingness to jump in as needed.
- Customer focused – always going above and beyond to do the right thing.
- Ability to think big picture and suggest adjustments to standard processes to increase efficiency in day to day activities.
- Reliable with a strong sense of confidentiality.
- Proactive in bringing light to issues that are affecting the environment or employee morale.
- Experience with booking travel at the corporate level.
- 2+ Years’ experience in same or similar role.
Role Related Competencies:
- Helpfulness
- Compliance
- Accountability
- Quality Focus
- Organizational Citizenship
- Initiating Action
CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform. Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes.
Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure. We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career.
We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians and educators produce superior outcomes for children and adults with disabilities.#LI-Onsite
