About PartsSource
PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. PartsSource team members are deeply committed to our mission of
Ensuring Healthcare is Always On®
, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
About the Job Opportunity
The Biomedical Product Sales Specialist is responsible for driving market expansion by engaging with key decision-makers across hospitals in clinical engineering, purchasing, and facility departments. This role is predominantly phone-based and requires a proven track record of outstanding sales performance. The Specialist will deliver first-line customer support, addressing product inquiries, managing order-related issues, and providing consultative recommendations.
What You'll Do
Sales and Account Management:
- Drive sales growth within the existing customer base by effectively engaging with high-level decision-makers.
- Utilize phone-based communication to advance sales opportunities, addressing various decision-maker levels.
- Maintain accurate and up-to-date customer records, including contact details and relevant information.
- Collaborate with internal resources to resolve customer issues and exploit new business opportunities.
Customer Acquisition and Strategy:
- Strategically navigate hospital and Integrated Delivery Network (IDN) environments to identify and reach decision-makers.
- Implement strategic sales plans as outlined by the Director of Biomedical Sales to achieve acquisition goals.
- Conduct phone-based sales interactions with multiple levels of decision-makers to establish and grow new customer relationships.
Customer Support and Consultative Selling:
- Provide first-line support to customers by addressing inquiries related to product capabilities and order issues.
- Offer consultative recommendations on product and supplier options to support customer objectives and enhance satisfaction.
What You'll Bring
Your Background
- Proven track record of exceptional sales performance, preferably in a biomedical or related field.
- Strong proficiency in phone-based sales and customer relationship management.
- Ability to effectively utilize internal resources and collaborate with various departments.
- Experience in navigating complex organizational structures and executing strategic sales initiatives.
- Strong sales acumen with a focus on achieving and exceeding targets.
- Ability to handle a high volume of customer interactions and provide timely solutions.
- Demonstrated ability to manage multiple priorities and adapt to a fast-paced environment.
Who We Want to Meet
- Act Like an Owner – You take the initiative and are focused on seeing commitments all the way through to completion.
- Serve with Purpose - You are purpose driven and committed to understanding the challenges our customers face.
- Adapt to Thrive - You are open to new ideas, embrace change, and learn from new experiences.
- Collaborate to Win - You communicate effectively across your team to deliver on shared goals.
- Challenge the Status Quo -You are a creative problem solver and focused on making timely decisions with the data and information available to you.
Benefits & Perks
- Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
- Career and professional development through training, coaching and new experiences.
- Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
- Inclusive and diverse community of passionate professionals learning and growing together.
Interested?
We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.
About PartsSource
Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry.
- Read more about us here:
- PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024
- PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023
- WSJ: Bain Capital Private Equity Scoops Up PartsSource
- PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List
PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.Legal authorization to work in the U.S. is required.
