About Forcura
Forcura, a leading healthcare technology company with a deep commitment to enabling better patient care, facilitates safe patient transitions and care coordination on behalf of providers across the continuum. The Forcura Care Coordination Platform combines provider workflow and collaboration tools, patient and provider engagement capabilities and analytics powered by frictionless clinical data exchange to support the unique needs of healthcare providers across numerous care settings and services. The company has received awards for Fastest Growing Company for eight consecutive years, Best UI/UX Design in SaaS, and Best Places to Work by Inc.
Magazine.Position SummaryClient Engagement Managers foster strong client relationships, uncover new business opportunities within existing accounts, and address client needs. We’re seeking a proactive, entrepreneurial individual with outstanding communication, problem-solving, and organizational skills.Job Duties
- Effectively develop and retain strong client relationships.
- Develop account management plans and strategies that outline success factors, metrics for success, potential issues and dependencies.
- Consistently engage key stakeholders with relevant updates, valuable insights, and serve as a conduit between the client and Forcura Product Teams.
- Conduct client facing presentations that demonstrate the value and ROI of Forcura.
- Identify revenue uplift opportunities amongst managed clients and collaborate with the Sales Team on execution.
- Become an expert on the industry, healthcare technology landscape and the solutions Forcura provides.
- Collaborate effectively with internal teams such as Support, Sales, Product, and Implementation.
- All other job related duties as assigned.
Minimum Requirements
- Bachelor’s degree in business, communication, or related concentration
- 3-5 years of experience in a client facing service or sales role, preferably in a SaaS based organization
Preferred Qualifications
- Ability to respond effectively to challenges and escalations presented by clients
- Ability to build relationships effectively with client’s senior-level executives
- Solve complex problems and manage multiple projects, simultaneously
- Ability to identify and develop new business opportunities
- Professional experience in a consultative role
- Willingness to wear many hats within the organization
- Technology or SaaS experience a plus
- Post Acute healthcare experience a plus
Physical Demands of Our Work Environment
- This position is in an office environment and uses a computer and other office equipment needed to perform duties. The noise level in the work environment is typical of that of an office. Frequent interruptions may be encountered throughout the workday.
- The employee is required to either stand or sit, talk and hear frequently required to use repetitive keying or hand motions.
- The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Forcura is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status, If you are unable to submit an application because of a incompatible assistive technology or disability, please contact us at careers@forcura.com. We will make every effort to respond to your request for disability assistance as soon as possible.Forcura is an E-verify employer. Your eligibility to work in the United States will be verified through the E-verify system if you apply and are selected for a position.
