logo inner

Intake Operations Lead

ConvrSchaumburg, Illinois, United StatesRemote

Intake Operations Lead


About Convr:


Convr is an AI underwriting, data, and intelligent document processing workbench that drives world-class customer experiences. It delivers premium growth, insights and efficiency for commercial P&C insurance organizations of all sizes, including many top carriers, MGA's, Brokers and Reinsurers. Founded in 2016, Convr is solving the greatest challenges of commercial insurance organizations. With rapid advancements in technology, Commercial Insurance Carriers, MGA’s, and Brokers are falling short on technology enablement and efficiency deliverance.

 Outdated business processes, inaccurate data and technologies are holding them back from elevating and delivering on better customer experience. In addition, this is adding time and costs to doing business, increasing expense ratios and manual entry errors.With Convr, commercial P&C insurers manage the underwriting process from submission to quote with an on-demand software platform with its purpose-built Artificial Intelligence decisioning engine, empowering them to make better decisions, faster. Our vision is to transform the world through data, discovery, decision, and we do that today by empowering commercial insurers with a core underwriting management solution enabling a frictionless experience, delivering superior performance, optimal efficiency, and world-class customer engagement from submission to quote.

You can make a difference in the commercial and property insurance industry by joining and leading to digitally transform commercial insurance with modern AI.

Who You Are:


  • Great communication skills in technical concepts and solutions
  • Ability to multi-task and manage priorities while meeting deadlines
  • Ability to lead a successful offshore team
  • Enjoys solving problems and continuous learning
  • Willingness to roll up your sleeves and be resourceful

What You’ll be Doing:


  • Lead and work with onshore teams and partners to deliver seamless, high-quality work
  • Guide an offshore HITL (Human-In-The-Loop) team through all aspects of intake operations
  • Ensure accurate data entry for commercial insurance submissions, analyzing and validating documents to support the underwriting process
  • Lead teams into achieving metric goals, SLA’s complete deliverables and tasks
  • Own training and certification around data entry/ Human in the Loop (HITL)
  • Perform administrative tasks for operational support
  • Data entry and quality control
  • Analyze and generate reports

Role Requirements:


  • Bachelor’s Degree
  • 4+ years of relevant experience in Business Process Outsourcing as a Team Lead or Manager
  • 2+ years of experience at a SaaS company
  • Strong working knowledge of commercial P&C insurance processes or a proven ability to learn complex underwriting workflows quickly
  • Prior experience with intake and/or data validation for insurance documents (applications, agency forms, declaration pages, Statements of Value, Loss Runs, binders,quotes)
  • Experience with different methods of analysis, both process and data
  • Expert in MS Office

Why Join Convr?


  • Full Transparency. We believe in open communication with our team and clients.
  • Excellent work-life balance. We believe in flexibly because "life" happens! 
  • Team mentality. We believe in "All Hands on Deck"! Helping one another regardless of department.
  • Everyone knows your name. We are a small growing company. You will not be just a number! 
  • We believe in challenging yourself to develop your career.
  • We are going places! We have a passionate team taking Convr to the next level!

Benefits & Compensation

  • Remote work
  • Flexible Paid Time Off
  • Company Paid Holidays
  • Insurance Coverage (medical, dental, vision, short-term & long-term disability, life insurance, and accident coverage)
  • 401K
  • Paid Parental Leave
  • The annual salary for this role falls within the range of $70,000 to $90,000. The final compensation will be determined based on factors such as location, experience, education, skills, and industry knowledge.

Life at Convr

Headquartered in Schaumburg, Illinois, and founded in 2016, Convr (formerly DataCubes) is the leading underwriting decisioning platform for commercial P&C insurers. The company has revolutionized the commercial underwriting process with cutting-edge AI and decision science. Commercial carriers of all sizes utilize Convr’s technology to make real-time underwriting decisions based on rich data and highly accurate intelligence gathered by external sources to improve productivity, profitability, efficiency and accuracy. To learn more, visit https://www.convr.com/
Thrive Here & What We Value- Flexible work location (Schaumburg, Illinois)- Approved telecommuting options- Supportive of remote work arrangements- Encourages employee autonomy in work setting choices- Emphasizes trust and accountability within the team- Promotes a results-oriented environment- Values effective communication channels for collaboration- Prioritizes work-life balance- Fosters innovation through diverse working conditions- Advocates for employee empowerment in decision making
Your tracker settings

We use cookies and similar methods to recognize visitors and remember their preferences. We also use them to measure ad campaign effectiveness, target ads and analyze site traffic. To learn more about these methods, including how to disable them, view our Cookie Policy or Privacy Policy.

By tapping `Accept`, you consent to the use of these methods by us and third parties. You can always change your tracker preferences by visiting our Cookie Policy.

logo innerThatStartupJob
Discover the best startup and their job positions, all in one place.
Copyright © 2024