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Salesforce Administrator

Mercer AdvisorsUnited StatesOnsite

Why Work at Mercer Advisors?


For nearly 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.*Mercer Advisors offers a distinct work environment that stands out in the financial industry.

Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible.Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country.* Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others.

No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology here.

Job Summary:


The Salesforce Administrator will assist in the ongoing development of our Salesforce platform. The successful candidate will have a record of success in improving processes and creating efficiencies within Salesforce. The administrator will work closely with our internal Salesforce team to deploy new business processes, create enhancements for our current org and manage the internal Salesforce request inbox. This person will also work with other departments to create lists, reports, dashboards and facilitate other data requests within Salesforce.

Essential Job Functions:


  • Create and edit objects and fields.
  • Create and edit triggers and validation rules.
  • Create and edit, Flows, Process Builder and Workflows
  • Create and edit Profiles, Permission sets and Sharing Rules
  • Create and edit Reports and Dashboards
  • Work with the Salesforce team in a Scrum project environment
  • Work with our Salesforce team to establish suitable processes to support our user base.
  • Maintain the ticket queue and respond to our users in a timely, polite and efficient manner.
  • Process data loader and report creation requests
  • Other duties or tasks assigned by management.

Required Knowledge, Skills and Abilities:


  • 2+ years in Salesforce software Administration is required.
  • Salesforce Administrator certificate is required.
  • Salesforce App Builder certificate is required.
  • Experience utilizing Flows, Process Builder and Workflows
  • Experience in Salesforce security setup
  • Highly organized and detail oriented
  • Excellent communication, analytical and organizational skills
  • Experience with Data Loader
  • Experience working in Sandboxes and using change sets to push development to Production.
  • Working knowledge of Lightning components is preferred.
  • Experience with Salesforce Lightning is required.
  • Experience working with Page Layouts, Validation rules and Field Sharing
  • Knowledge of the financial service industry is a preferred.

Work Schedule: 

This professional role requires availability during standard business hours of Monday through Friday from 8AM to 5PM. At times, the role may have early or late hours to meet business tasks and deadlines for external and internal client needs.

Working Conditions:

This position may be in a professional office environment or a dedicated home office workspace which is free of interruptions. Whether position is in a dedicated office space or home office workspace, basic technology needs will be provided to satisfy position requirements. Routinely sitting and standing for periods of time. No heavy lifting over 10 lbs. Travel assumed up to 20% of the time.

Benefits:


Mercer Advisors offers a competitive and robust benefit package to our employees.   Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following:

  • Company Paid Basic Life & AD&D Insurance
  • Company Paid Short-Term and Long-Term Disability Insurance
  • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
  • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
  • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan.
  • Two comprehensive Dental Plans
  • Vision Insurance Plan
  • Dependent Care Savings Account for child and dependent care.
  • 14 Company Paid Holidays with a full week off at Thanksgiving.
  • Generous paid time off program for vacation and sick days
  • Employee Assistance Plan
  • Family Medical Leave
  • Paid Parental Leave (6 weeks)
  • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
  • Adoption Assistance Reimbursement Program
  • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more.
  • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match
  • Pet Insurance

We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.


Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws.

Life at Mercer Advisors

Established in 1985, Mercer Advisors is a total wealth management firm dedicated to providing clients with financial clarity, investment insight, and long-term collaborative partnerships. Our comprehensive suite of services includes financial planning, investment management, asset protection and risk management, estate, tax, and legacy planning, retirement plan design and administration, and family wealth office services. These services are delivered holistically, rooted in the latest academic and industry findings, customized to the specific needs of each client, and delivered with a fiduciary standard of care. Our mission is to help people lead fulfilling lives by providing objective, timely advice within the context of their unique dreams and desires.
Thrive Here & What We Value- Exceptional client experiences- Independent, national fiduciary commitment- Competitive benefit package for employees- Collaborative, client-focused environment- Flexible work arrangements- 50% women in professional roles- Emphasis on employee health and welfare needs- Diverse workforce with equal employment opportunity- Assembling the best team- Unified approach to managing financial lives for all wealth levels
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