POSITION SUMMARYThis role resides within the IT Collaboration & Enablement team and will have a variety of responsibilities including taking strategic projects from start to finish and leading the governance of our collaboration applications. You will work with IT Operations leadership to develop and maintain our long-term roadmap to ensure scalable, secure and innovative solutions to facilitate Coinbase’s growth.
DUTIES AND RESPONSIBILITIES:
- Partner closely with the various Coinbase organizations to turn short and long-term business needs into high quality, scalable, secure systems to enable Coinbase’s critical initiatives.
- Build a positive relationship with business partners. Understand their goals, workflows and processes. Use your deep system knowledge to drive system strategy/vision, design and implementation to mutually beneficial ends.
- Work closely with management and business partners to prioritize and build our team’s roadmap and long-range planning.
- Provide communications including executive summaries and company updates.
- Manage scope, timelines, resource planning, risks, and budgets.
- Identify manual processes and problems for both the business and the employees who use collaboration tools and work to determine solutions.
- Manages data collection, analysis of business needs, develops and recommends solutions.
- Proposes and Implements process change and evaluates outcomes to ensure they result in measurable improvements.
- Collaborate with Catalyte client services representative on how to add value continuously
- Provide coaching, supervision, and mentorship to other team members are required.
EXPERIENCE AND QUALIFICATIONS
- 3+ years experience managing SaaS collaboration tools (bonus if managed multiple SaaS collaboration applications); 5+ years of IT experience
- Proven track record of having implemented, improved and supported enterprise class SaaS systems. This includes planning, analysis and design, configuration, development, data migrations, system testing, cutover plan, and production support.
- Demonstrable ability to work autonomously, manage and lead small to medium projects or parts of larger programs requiring program management involvement Solid grasp of IT fundamentals, including SDLC, agile methodologies, and change management.
- Effectively communicate with all levels of staff, including executive level stakeholders.
- Bachelors degree in Information Systems or Computer Science; or equivelent work experience.
COMPANY INFORMATION
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