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Service Desk Technology Intern

Mercer AdvisorsMc Lean, Virginia, United StatesOnsite

Why Work at Mercer Advisors?


For nearly 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.*Mercer Advisors offers a distinct work environment that stands out in the financial industry.

Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible.Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country.* Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others.

No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology here 

Job Summary:


As a Technology Service Desk Intern, you will work with the Service Desk team. You will demonstrate curiosity and passion for technology. Applicants should have strong verbal and written communication skills with a background and/or interest in Technology. The successful applicant will enjoy working in a dynamic, fast-paced environment. Your 10-week-long summer internship will be filled with opportunities for professional development, mentorship, the chance to apply coursework to real-world experiences, and some fun, too!

Essential Job Functions:


  • Providing technical support for technical issues.
  • Assisting in active Technology projects.
  • Backup Presenter for IT Orientation.

  • Other duties as needed

Required Knowledge, Skills and Abilities:


  • Must be enrolled in a Bachelors (as a rising Sophomore, Junior, or Senior) or Master’s program
  • Strong Customer Service skills
  • Experience with Office 365 suite
  • A passion for Technology

Working Hours: 


8:00am to 5:00pm local office time

Working Conditions:


Professional office environment. Working inside, siting, standing. Will be assigned to a work station. No heavy lifting over 20 lbs.

Life at Mercer Advisors

Established in 1985, Mercer Advisors is a total wealth management firm dedicated to providing clients with financial clarity, investment insight, and long-term collaborative partnerships. Our comprehensive suite of services includes financial planning, investment management, asset protection and risk management, estate, tax, and legacy planning, retirement plan design and administration, and family wealth office services. These services are delivered holistically, rooted in the latest academic and industry findings, customized to the specific needs of each client, and delivered with a fiduciary standard of care. Our mission is to help people lead fulfilling lives by providing objective, timely advice within the context of their unique dreams and desires.
Thrive Here & What We Value- Exceptional client experiences- Independent, national fiduciary commitment- Competitive benefit package for employees- Collaborative, client-focused environment- Flexible work arrangements- 50% women in professional roles- Emphasis on employee health and welfare needs- Diverse workforce with equal employment opportunity- Assembling the best team- Unified approach to managing financial lives for all wealth levels
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