SUMMARY
The Data and Analytics (D&A) Consultant II is ultimately responsible for the success of our business partners implementing and utilizing AI Revenue Management, DemandX, Business Intelligence, and Performance Analytics. The D&A Consultant will provide our clients best practices, ideas and utilization methods to match their goals driving superior value and strengthening our partnership.As a D&A Consultant you will be responsible for ensuring client adoption and success by understanding the client’s business challenges and objectives and creating a comprehensive plan to implement Data and Analytics products to meet these needs. The D&A Consultant will define and document the scope of the project, the organization, the schedule, and the overall approach. They will provide advice, utilization guidance, configuration recommendations, risk identification and mitigation resulting in an amazing client experience, retention, and expansion.The best candidates will have experience in providing a current state analysis and developing a strategic business plan to achieve client business objectives. As a D&A Consultant you should possess a breadth of knowledge and understanding of revenue management, industry best practices, technology designs and integrations across multiple product families. Collaboration and teamwork with pricing advisors, training teams, sales professionals, as well as the engagement and implementation team is pivotal to ensure client success. The D&A Consultant will serve as an escalation point for issues that impact the clients’ success, drive activations and reduce implementation time. Consultants are required to maintain strong working relations with all RealPage personnel.
PRIMARY RESPONSIBILITIES
- Act as Success Leader, responsible for the client’s successful deployment and implementation for all AI Revenue Management, DemandX, Business Intelligence, and Performance Analytics. Ensure that clients derive maximum value from their investment with RealPage, utilizing all products with agreed upon best practices.
- Create, execute and manage project management plans for customers with little to no supervision.
- Partner with Implementations Build team to ensure technical implementations meet client expectations.
- Connect business requirements with functional capabilities of RealPage products
- Formulate solution framework to drive a successful implementation.
- Effectively train business partners from the Senior Management level down to achieve successful execution of the client Revenue Management and Data strategy.
- Provide fundamental support in helping clients establish and manager their change.
- Identify risks to the client achieving their stated business goals and develop risk mitigation plans.
- Serve as a client advocate in driving industry best practices and the evolution of Revenue Management, courses, and administrative services integral to success.
- Contribute to team and/or department initiatives.
QUALIFICATIONS
- Bachelor’s degree or equivalent combination of education and experience
- 5 years of experience in multifamily property management or related industry
- Ability to travel up to 50%
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- Strong project management skills required; ability to manage multiple priorities simultaneously
- Strong attention to detail
- Demonstrated ability to understand and advise on the impact of all facets of operations that can impact revenue performance
- Expert level knowledge of one or more RealPage Revenue Management and data solutions
- Knowledge of Realpage products including but not limited to: AI Revenue Management, YieldStar, LRO, OneSite Leasing and Rents, Performance Analytics, Business Intelligence, Market Analytics, G5 Digital Advertising, Knock, AI Screening, Amenity Optimization, and DemandX
- Experience using Salesforce and Microsoft office products (Excel, Power Point and Word)
- Executive level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog
- Analytical background and ability to learn new systems quickly
- Expertise and experience interacting with small and medium accounts, preferably with direct senior management involvement
- Proven effectiveness at leading and facilitating meetings and training workshops
- Experience delivering professional presentations
