Kimblewick Community Association is a beautiful Del Webb community specifically designed for the Active Adult located in beautiful Westfield, IN. Our stunning amenity center is seeking candidates for a dynamic, enthusiastic, customer and staff focused Administrative Assistant to join our team and to be a part of this growing community.
This beautiful active adult residential community offers a wide range of amenities, including a state-of-the-art clubhouse, natural spaces, trails, sports courts, pool, fitness center and classes, a wide variety of social activities, along with many clubs and organizations.
Position Responsibilities:
- Perform a wide spectrum of administrative duties that are essential to successfully enforcing community Covenants, Compliance & Regulations (CC&R’s).
- Provide administrative support and other tasks as directed to On-site Community Manager and other on-site staff members.
- Develop a working relationship with community board members and homeowners.
- As the first point of contact, extend excellent customer service and problem resolution skills via in person, phone and email interaction with residents, board members and vendors.
- Provide traditional office support which includes maintaining calendars/scheduling of reservations, appointments and meetings, composing correspondence, completing mailings and ordering supplies.
- Arrange various meetings and prepare all correspondence necessary to notify included parties.
- Assist with community inspections of common areas according to AAM’s management contract.
- Perform various general accounting duties, including some A/P, A/R, coding of invoices and billing.
- Update and maintain accurate and current association records within databases, as needed.
- Process architectural change submissions ensuring accuracy of documents received prior to forwarding to reviewing entity.
- Perform other duties as directed by Community Manager.
Knowledge, Skills and Abilities:
- Ability to interact and work positively and effectively with homeowners and staff at all levels.
- Ability to proficiently utilize computer programs and database systems, including Microsoft Office, Google Suite, internet, and e-mail systems with attention to detail.
- Ability to work independently to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
- Exceptional organization and tracking skills.
- Ability to function efficiently in a fast-paced, demanding environment.
- Advanced communication skills both verbal and written.
- Superior customer service skills and professional phone etiquette.
- Ability to work collaboratively and cooperatively within the department as well as with other departments.
Physical Demands & Work Environment:
- Primarily sitting at workstation utilizing a computer and phone system in an open setting.
- May be required to lift boxes, fill paper trays, and other minor physical office related tasks.
- Walking/driving through community to assist in the inspection of common areas.
- Helping to set up/break down for events and/or meetings as needed.
