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HRBP Mexico

NubankRemote

About Nubank


Nubank was founded in 2013 to free people from a bureaucratic, slow, and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.

About the team


People and Culture's (P&C) vision is to mirror the business having a low cost to serve while providing the best quality experience to Nubankers acting as an enabler to Nubank's business strategy. We contribute at both hands-on and strategic levels to promote a powerful and disruptive culture as Nubank scales in size and continues its steep growth trajectory.
The HRBP will have the responsibility to build and drive the P&C agenda for Mexico, supporting Nubankers and its leaders to thrive.Our HRBP team is energized by change and thrives on pivoting quickly. We contribute at both hands-on and strategic levels to promote a powerful and disruptive culture as it scales in size as Nubank continues its steep growth trajectory. We partner with leaders to blend people-related strategy, support change management, and develop projects that align with Nubank’s growth plans.

What you will do


The HRBP will support multiple Directors in Mexico. The main duties of this position include but are not limited to:

  • Advise and coach area leaders on how to achieve the company's objectives by implementing solutions 
  • Coach leaders on People processes, such as performance management cycles, leadership development, compensation, culture & engagement, talent acquisition, and conflict management
  • Build and roll out people strategy for each Business Unit
  • Partner with the Talent Acquisition team to proactively identify future hiring needs and recruitment strategies to bring the best talents on time to meet business needs
  • Support broader Customer Experience team in driving our people agenda forward
  • Build trusting relationships and influence key stakeholders
  • Analyze P&C trends and metrics and implement action plans aiming at improved employee morale, productivity, organizational health
  • Work closely with employee relations and address any misconduct
  • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Provide HR policy guidance
  • Monitor and report on workforce and succession planning
  • Identify training needs for teams and individuals
  • Evaluate training programs
  • Suggest new HR strategies

What we are looking for


  • Minimum of 7 years of experience in HRBP or P&C-related roles
  • Previous experience in Financial Organisations or Tech companies (fintechs and tech-hyper growth would be a plus, etc)
  • Strong attention to detail and the ability to prioritize competing demands
  • Solid stakeholder management and influencing skills across the organization including the business and People and Culture areas
  • Analytical and problem-solving skills: ability to peek inside data sets and take creative approaches to problems using that insight
  • Ability to effectively drive results in a fast-paced environment 
  • Strong negotiation, and conflict-management skills and experience
  • Ability to effectively communicate and influence executives using data
  • Ability to deep dive into data analysis and support fact-based decision-making
  • Business Acumen: understanding the business functions, OKRs, priorities, and the business risks and opportunities. 
  • Fluency in English and Spanish is mandatory. Portuguese would be a plus.

Our Benefits


Vacations equal to 17 daysYear end bonus (“aguinaldo”) equal to 1 monthEquity at NuVales de despensaHealth insuranceDental and Vision Insurance NuCare - Our mental health and wellness assistance programNuLanguage - Our language learning program

Our Nu Way of Working 


Our work model is hybrid and has cycles that can be from two to three months according to the business of ​​expertise. For every eight or twelve weeks of remote work, one will be at the office.https://blog.nu.com.mx/nu-anuncia-modelo-hibrido-de-trabajo/

Life at Nubank

Nubank is the leading fintech in Latin America. Using bleeding-edge technology, design and data, the company aims to fight complexity and empower people to take control of their finances. Nubank challenged an outdated and bureaucratic system by building a simple, safe and 100% digital environment that addresses Brazilian customer's needs- with no paperwork, bank branches or inefficient call centers. Nubank created a 100% free-of-charge credit card that has been requested by over 16 million people so far, and the company passed the 4 million active customer mark in 2017. As of today, Nubank already launched a loyalty rewards program ("Nubank Rewards"?), as well as a digital savings account ("NuConta"?). The common components across all products are a flawless and fully-mobile experience and the outstanding and humanized customer service over chat, email and phone. Nubank's headquarters is located in São Paulo, Brazil, and we are also present in Berlin, Germany with an engineering office. With a team of over 1,000 of the highest-performing engineers, decision scientists, designers, and business analysts, Nubank is dedicated to create an inclusive, international and challenging work environment. The company is constantly looking for skilled, globally minded and result-oriented team members who are not afraid to challenge the status quo. Interested in joining Nubank's revolution? All job openings are posted on nubank.workable.com
Thrive Here & What We Value* Strong and Diverse Teams* Enthusiasm for Building and Delivering New Features/Products* Collaborating Efficiently to Ship Quality Service/Products* Continuous Learning and Improvement in Existing Skills* NuCare – Psychological, Financial and Legal Assistance Program* Life Insurance, Health Insurance, Extended Parental Leave* Commitment to Diversity & Inclusion in the Workplace* Hybrid Work Model with Remote Cycles* Nubank's Nu Way of Working
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