The Company You’ll Join
Carta develops purpose-built software that transforms traditional accounting into a powerful growth engine.Carta’s world-class fund administration platform supports nearly 7,000 funds and SPVs, and represents nearly $130B in assets under management in venture capital and private equity.Trusted by more than 40,000 companies, Carta also helps private businesses in over 160 countries manage their cap tables, valuations, taxes, equity programs, compensation, and more.Together, Carta is setting a new standard as the end-to-end platform for private markets.
Our best-in-class solution for fund management seamlessly integrates investor and portfolio company insights via a suite of tools designed ground-up to support the strategic impact of the fund CFO.For more information about our offices and culture, check out our Carta careers page.
The Company You’ll Join
At Carta we create owners and make private markets liquid. We live in a world where some people live on the equity stack and enjoy exponential wealth growth and preferential tax treatment; others live on the debt stack and may work their entire lives for a company and retire only with the cash they’ve managed to save from their paychecks. Our contribution to solving the wealth inequality problem is moving people from the debt stack (payroll) to the equity stack. By making it as easy to issue equity to employees as it is to put them on payroll, we can create more owners. At Carta, we are helpful, transparent, fair, and kind.
We are relentless executors, unconventional thinkers, and masters of our craft. Read more about our operating principles and identity traits.To learn more, here is what one of our investors wrote about leading our Series F.
The Team You’ll Work With
Our team’s mission is to provide excellent customer service by leveraging our knowledge of equity and Carta to reduce customer effort and empower clients to efficiently manage their ownership. As a Customer Support Analyst Intern, you will have the opportunity to support one of product lines including: Cap Table Management, Carta Partner Program, Carta for LLCs,Launch and Carta Total Compensation.
The Problems You’ll Solve
We are hiring Customer Support Analyst Interns across a variety of our delivery teams. Customer Support analyst interns will address inbound requests/inquiries over phone, chat and/or email. Through this internship, you will become comfortable in written and verbal communication, and you’ll learn the ins and outs of private equity. Customer Support Analyst Interns need to be able to learn quickly and effectively solve problems.As a Customer Support Analyst Intern, you’ll gain skills and learn about the following:
- The equity industry
- Develop and improve your verbal and written English skills
- Learn how to solve customers problems and answer questions
- Master new technology, proprietary tools and become a product expert
- Build problem solving and critical thinking skills
About You
- Intermediate English skills with effective written and verbal communication skills
- Excited to take on new challenges and work collaboratively
- Wants to expand their knowledge
- Driven to help and solve problems
- Highly organized with strong attention to detail
- Care deeply, genuinely, and passionately about client services
- Responsive and able to complete tasks in a timely manner
- Embody Carta’s Operating Principles and Identity Traits (outlined below)
Compensation and Benefit:
Carta’s compensation package includes a competitive scholarship along with the following benefits:
- English classes reimbursement
- Meal and grocery cards
- Commuter voucher
- Life insurance
- Gympass/Wellhub
- SESC partnership
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. Interested in data privacy? Check out our policies on Privacy and CA Candidate Privacy. Please note that all official communications from us will come from an @carta.com domain.
