Job Overview
We are seeking a highly analytical and strategic finance leader to drive the financial growth and operational efficiency of our organization. This role focuses on aligning financial strategy with company goals while optimizing processes and resources in a dynamic startup environment. As a key leader, you will oversee RCM, financial planning, cash flow management, and operational improvements across the organization.You’ll also have the opportunity to build and lead a high-performing team of nearly 20 professionals and consultants, fostering a culture of accountability and continuous improvement.
This position is ideal for a finance expert who thrives in fast-paced environments, wants to take on operational challenges, and is excited about driving efficiency and scalability. If you are super analytical with a strong finance background and are excited about honing your operational skills, leading a team and driving changes and improved efficiencies across the board, we should talk, this role is for you! This is a remote-first role, but willing to travel as needed!
About Us
Better Health is creating a new medical provider type, disrupting the $80B home medical supply industry. How? By bundling peer support, coaching, education, and home delivery of medical supplies in an end-to-end care solution. We help our members discover and purchase the best medical equipment and supplies to address their underlying chronic conditions. Since its inception in November 2019, Better Health has gained Medicare licenses in 46 states, 25 Medicaid licenses, and preferred national provider contracts with Oscar Health and Humana, among other payers.
This has allowed our member base to rapidly grow month to month with virtually no churn. We are backed by Mosaic General Partnership, Caffeinated Capital, General Catalyst, Healthworx (CareFirst’s venture arm), 8VC, and Bill Ackman.
Key Responsibilities
Strategic Finance:
- Partner with CEO and SVP, Strategy and Operations on leading financial planning and analysis (FP&A), including budgeting, forecasting, and variance analysis.
- Partner with leadership to define and execute long-term financial strategies that align with business objectives.
- Analyze cost structures and recommend efficiency improvements to enhance margin & profitability.
- Provide insights on revenue trends, operational KPIs, and financial performance to guide decision-making.
- Collaborate with cross-functional teams to evaluate growth opportunities, such as payer partnerships, new markets, or service expansions.
Revenue Cycle Management (RCM):
- Improving Efficiencies:
- Develop and implement strategies to optimize workflows, improve collection rates, reduce days in accounts receivable (AR), and minimize write-offs.
- Enhance internal processes to reduce reliance on FTEs and consultants, enabling scalable and cost-effective operations.
- Enhancing Reporting and Dashboards:
- Design and implement advanced reporting tools to gain greater visibility into the team’s operations and track performance metrics.
- Leverage data-driven insights to drive continuous improvement and informed decision-making.
- Collaborating with Product and Engineering Teams:
- Partner with product and engineering to build and deploy tools that enhance the team’s work, automate manual processes, and improve accuracy.
- Work internally to align operational processes with technology advancements for maximum efficiency and scalability.
- Additionally, you will:
- Monitor payer contracts, identify underpayments, and lead resolution efforts with insurance providers.
- Ensure compliance with all regulatory and payer requirements, including HIPAA and CMS guidelines.
Qualifications
Experience
:
- Bachelor’s degree in Finance, Accounting or related field (MBA or CPA preferred).
- 7+ years of experience in strategic financial leadership roles, RCM, and healthcare finance are a big plus
- Proven track record of building P&Ls, optimizing financial processes and driving financial growth
- Experience working in a startup/high-growth environment
- Experience with hiring and scaling teams, a demonstrated ability to retain talent and performance management
- Player/coach mentality, ability to zoom in/out, and leading by example
- Remote (willingness to travel to HQ as needed)
Nice-to-haves:
- RCM operations experience, payer, health insurance experience
- Understanding of healthcare billing, coding, HCPCS, payer processes, and regulatory requirements.
- Familiarity with healthcare/digital health space
Skills:
- Expertise in financial modeling, budgeting, and strategic planning.
- Proficiency in finance and accounting software (e.g., Excel, QBO, or ERP systems).
- Strong analytical skills, with the ability to use data to drive strategic decisions and operational improvements
- Excellent problem-solving abilities, with a focus on innovative solutions and process optimization
- Strong communication and interpersonal skills, capable of working effectively across all levels of the organization
Why Join Us?
- Impact: Be a part of a pioneering startup that is transforming the digital health landscape.
- Growth: Lead and scale the largest team in our organization, gaining hands-on experience in operational leadership and startup dynamics while leveraging your background in finance.
- Freedom: Enjoy the autonomy to innovate and operate with substantial responsibility, driving critical initiatives in a fast-paced, growth-oriented environment.
- Culture: Join a team that values innovation, collaboration, and excellence in healthcare delivery.
- Compensation: Competitive salary, equity options, and comprehensive benefits package.
