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Solutions Architect

Gravity GlobalLondon, United Kingdom | OxfordHybrid, Onsite

Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.
At Gravity Global, Solutions Architects work across the entire lifecycle of digital work. Solutions Architects (SA’s) are the primary interface between clients and technical teams. SA’s are responsible for the overall technical planning and delivery, working closely with stakeholders and the development team to ensure the final product meets the requirements.

Key responsibilities:


New Business / Pre-Sales (15%)


  • Collaborate with account manager, project manager, and development team on estimates and scopes of work

  • Align proposed technology solutions with business and IT requirements

  Project Delivery (65%)


  • Meet with clients for status updates, live demos, collecting requirements and feedback, and answering questions

  • Provide technical leadership to the development, implementation, and testing of business solutions, integrating legacy and new technologies
  • Assist with the creation of functional documentation
  • Assist with the creation of technical documentation
  • Analyze the needs of large systems and break them down into smaller manageable parts
  • Plan and design the structure of technology systems in collaboration with the client
  • Create website launch plans on internal and client infrastructure
  • Assist in managing Cloud infrastructure
  • Assist in managing DNS and SMTP settings

  Post-Launch Support (20%)


  • Assist internal and client teams with issues such as website availability, page errors, security concerns, certificate expiration, etc.

  • Handle website support issues and emergencies during US business hours

  • Coordinate with the global development and support teams (night meetings or online chats roughly once per week)

Role Requirements


  • 4+ years of broad technical experience in website development technologies

  • Deep technical experience with at least one of the following:

  • WordPress

  • HubSpot CMS

  • Advanced front-end web development

  • Drupal

  • Adobe Experience Manager

  • Sitecore

  • Marketing automation tools

  • Ability to learn new technologies and systems quickly

  • Clearly communicate technical concepts for non-technical audiences

  • Clearly communicate technical issues to developers with screenshots, requirements, specifications, and documentation

  • Able to take vague and incomplete direction from clients and translate that into actionable plans for development and client review

  • Comfortable using cloud infrastructure such as AWS and Azure

  • Familiarity with website hosting requirements and options

Bonus Capabilities (nice-to-have)


  • Experience with evaluating and implementing websites for security best practices

  • Experience with website consent management such as OneTrust

  • Experience in agile methodologies and project management

  • Experience with eCommerce platforms and integrations

  • Experience with website analytics and reporting, such as Google Analytics, Google Tag Manager, and Adobe Analytics

  • Experience with data integration and API management

  • Experience with DevOps infrastructure and processes

What we can offer:


  • Competitive remuneration package

  • Global career development opportunities

  • Hybrid working with 3 days in the office

  • Enhance Parental Leave

  • Cycle to Work Scheme.

  • EV Salary Sacrifice (Coming Soon)

If your experience doesn't align perfectly with the job criteria, but you meet some of the criteria and are excited about the role and Gravity, please don't be put off applying! We would encourage you to apply for the role as you may be just the right person for this role or other roles. Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.

Life at Gravity Global

Gravity Global is the world's most awarded specialist B2B agency offering full-service marketing communications including marketing and brand strategy, research and insight, and creative and execution. We're a truly integrated, channel neutral, award-winning and proven team delivering marketing campaigns that truly transform.
Thrive Here & What We Value1. Equal Opportunities Employer2. Inclusive Policies (Adoption, Maternity & Paternity)3. Family Friendly Policies4. IndustrySpecific Training Access5. GroundBreaking Marketing Solutions6. Hardworking Specialists with Fun7. Global Career Development Opportunities8. Hybrid Working (Monday-Friday, 9:00am-5:30pm)9. Exciting and Rewarding Client Base
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