The data.world team is looking for a Learning Experience Designer (Part-Time Contract) to join us as we build and scale our Education and Training program! This role will help develop and scale our budding Education & Training program by creating best-in-class training resources and videos that allow customers to quickly use and adopt our SaaS platform that’s modernizing how organizations use data.
As a member of our Education & Training team within Customer Experience, you will work directly with our internal subject matter experts to develop content and videos that simplify the use of the data.world platform. We’re looking for someone passionate about working cross-functionally to produce engaging educational materials that help customers and partners quickly unlock the value of our SaaS platform.You’re a creative and driven learning professional who enjoys taking complex information and making it easy to understand, enjoys project-based work, and is driven by serving customers.
At data.world, you will:
- Build and maintain a catalog of product and thought-leadership focused video content
- Create curriculum resources for use with customers by both internal and external teams
- Collaborate with internal technical teams to distill technical information into terms that non-technical users can understand and implement
- Work within an LMS to publish and manage content
We’d love to see:
- 3+ years of building learning resources within SaaS, data catalog software, or adjacent fields
- A demonstrated ability to utilize a variety of audience learning requirements and tailor content as needed (including varying customers and partners)
- Hands-on experience or a strong understanding of accessibility standards (such as WCAG 2.0) and a passion for creating inclusive and accessible learning experiences for all users.
- Excellent design skills using Adobe creative suite, including Premiere Pro and Illustrator, and Canva to create engaging videos and descriptive graphics
- Experience with the Videate video development software (or similar)
- The ability to self-manage projects and workload while collaborating with technical teams to create training materials for varying levels of customer and partner audiences
- Approaches ambiguity with a positive, “can-do” attitude to navigate an evolving learning environment
- The ability to collaborate with leadership to articulate capacity planning with the ability to prioritize multiple projects across a variety of topics
- Proficiency with Mac, Google Docs, and Slack as your daily work platform
- Strong written, verbal, presentation, and visual communication skills
Big pluses include:
- Experience as an administrator with Skilljar (or similar learning management systems)
- Demonstrated experience being a strong facilitator or interest in developing facilitation skills
- An understanding of how enterprise data solutions are managed and secured at scale
If you have an exceptional combination of skills and qualities that we are looking for or believe you’d be an excellent candidate, then we’re excited to meet you!Note: We encourage people from underrepresented groups to apply. data.world is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.We are the world’s largest collaborative data community and we very much believe that our people need to represent the very diverse nature of the community we are serving and the customer base we are winning.
We believe that diversity leads to the most creative discussions, ideas, and outcomes.Drug-Free Workplacedata.world is committed to providing a safe, healthy, and productive work environment. Consistent with this commitment, it is the intent of the Company to maintain a drug-free workplace.
