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Job Title: Manager of Generative AI Solutions
Location: London
Our Story:
At ContractPodAi, we're pioneering the future of legal with Leah—the operating system for legal. Leah Agentic AI coordinates specialized AI agents across Leah’s suite of solutions, including industry-leading Contract Lifecycle Management (CLM), to transform how legal teams work and create value.Leah doesn't just automate tasks—it uncovers hidden opportunities and transforms legal knowledge into business advantage. Our platform breaks down silos between legal, business, and executive teams, helping organizations discover revenue opportunities, minimize risks, and turn legal insights into strategic decisions.We know innovation happens when great people come together to solve business problems.
ContractPodAi is a fast-growing team of innovators spread across London, New York, Glasgow, San Francisco, Toronto, Dubai, Sydney, Mumbai, Pune, and beyond. Here, you'll:• Pioneer the future of legal AI and business transformation• Make real impact by helping organizations unlock hidden value• Collaborate with talented colleagues across continentsIf you're excited by cutting-edge technology, thrive in a fast-paced environment, and want to help build something revolutionary, we want to hear from you.
The Opportunity
We are looking for a Manager of Generative AI Solutions to play a pivotal role in scaling and executing our customer solutions strategy. This role is hands-on, deeply involved in ensuring smooth customer onboarding and system integrations, and is key to enabling our partner-led approach. You’ll work closely with the VP of Generative AI Solutions, supporting the team while also rolling up your sleeves to drive execution
Why Join Us?
This is an opportunity to be at the forefront of legal tech innovation, working with cutting-edge AI solutions and top-tier industry partners. If you thrive in a fast-paced, hands-on environment and are excited about building scalable, customer-centric solutions, we’d love to hear from you. We know innovation happens when great people come together to solve business problems.
What You’ll Do
- Own and execute customer onboarding – Lead the hands-on execution of customer implementations, ensuring a seamless transition from contract signing to go-live.
- Support and scale our partner-led model – Work with Big4 firms, ALSPs, and other partners to train, enable, and refine their approach to delivering our solutions.
- Be the go-to problem solver – Tackle complex customer challenges, working across teams to develop and implement scalable solutions.
- Collaborate cross-functionally – Partner with product, engineering, customer success and sales teams to ensure technical feasibility, smooth deployment, and alignment with customer needs.
- Train and mentor the team—Help develop best practices, train junior team members, and contribute to building a high-performing Generative AI solutions function.
- Leverage AI and prompt engineering – Utilize prompt engineering and AI-driven technology to enhance and streamline customer solutions.
- Refine processes and methodologies – Continuously improve our onboarding and integration frameworks to support rapid growth and customer success.
What You Bring
- 5+ years of experience in customer solutions, technical integration, or a similar function, with a strong background in enterprise technology implementations.
- Hands-on experience managing complex onboarding processes, particularly in SaaS, AI, or legal tech environments.
- Experience working with large enterprise customers, with a consultative and solutions-oriented mindset.
- Strong technical acumen, including expertise in prompt engineering and AI-driven solutions.
- Proven ability to collaborate cross-functionally and communicate effectively with both technical and non-technical stakeholders.
- A proactive and execution-focused approach—you’re comfortable both leading initiatives and diving into the details to ensure success.
- Consulting experience in a technical project management or implementation role is a plus.
Benefits:
- Paid Time off
- Competitive salary
- Paid Health and Wellness Days
- Pension plans
- Huge growth and upside potential with the ability to make a true impact on a growing start-up organization
At ContractPodAi we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
