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Case Analyst

UpholdTampa Bay, Florida, United StatesRemote

About Uphold


The Web3 economy will redefine how financial value is managed and exchanged - with much of this activity shifting towards blockchain networks and digital assets.Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets, serving as a Regulated Gateway to the Web3 economy.With integrations with 27 blockchain networks and a robust trading engine connected to 30 underlying venues, the Uphold platform enables users to trade ‘Anything-to-Anything’ with competitive pricing and deep liquidity. To date, Uphold has facilitated over 120 million transactions worth $40 billion, serving 10 million customers across 150+ countries.Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.To learn more about Uphold, please visit https://uphold.com.

The opportunity: 


Uphold is looking for a Case Analyst to join our Regional Financial Intelligence Unit (FIU), supporting investigations and compliance monitoring. You’ll play a crucial role in identifying suspicious activity, preparing Suspicious Activity Reports (SARs), and ensuring adherence to federal regulations. This role requires strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment.This is a hybrid role 2x per week in our Tampa, FL location 

Primary responsibilities:


  • Conducts investigations based on alerts provided by Transaction Monitoring Analysts andany internal referrals for suspicious activity.
  • Gather any and all information and documentation for Suspicious Activity Investigations(SAIs).
  • Prepares SARs and narrative to provide to Compliance FIU Regional Investigations Leadfor filing.
  • Performs and/or reviews compliance monitoring activities and testing as outlined inassigned compliance programs and oversight procedures.
  • Reports to the Compliance FIU Regional Investigations Lead on day-to-day activities andescalates all material deficiencies.
  • Conduct high-quality investigations of potentially suspicious activity on theblockchain, by identifying transaction patterns, trends and typologies impacting Upholdand its users.
  • Conduct comprehensive, high quality end-to-end complex investigations to identifyfinancial crime patterns, trending, and typologies impacting Uphold and the global usercommunity.
  • Research and analyze current and emerging trends involving cryptocurrency and otherdigital assets.
  • Reviews new laws and regulations that may affect Uphold or its customers and evaluatesthe impact of those changes.
  • Conducts and maintains compliance risk assessments.
  • Maintains repository of testing workpapers and corrective action plans.
  • Writes reports or presentations that clearly articulate the results and conclusions ofcompliance review activities.
  • Discusses and reviews all potential test findings with Compliance management.
  • Prepares monthly status reports, action plans and timelines, as needed for discussion with the Compliance FIU Regional Investigations Lead, the Head of The FIU or the Chief Compliance Officer.
  • Other job-related duties as assigned by Compliance FIU Regional Investigations Lead

Required qualifications:


  • 4+ years anti-money laundering, financial crime, law enforcement, orinvestigative experience.
  • Proven knowledge of U.S. and international anti-money laundering (“ AML ”)and sanctions regulations and guidance such as the Bank Secrecy Act(“BSA ”), FinCEN Customer Due Diligence (“CDD”) Rule, US Patriot Act, and The Office ofForeign Assets Control (OFAC)
  • Deep understanding and comprehension of virtual currencies and blockchain analysis
  • Advanced research and analytical skills, business acumen, strategic andcreative thinking, strong project leadership skills and multitaskingcapabilities.
  • Expert oral, written and interpersonal communication skills with the ability tocommunicate complex information accurately, clearly and quickly to alllevels of management.
  • Ability to handle multiple projects simultaneously in a fast-paced anddynamic financial services environment.
  • Display a high level of professional judgment, commitment, integrity, and teamwork.
  • Strong collaboration skills and ability to positively influence teams through aclimate of change.
  • Results oriented with the ability to identify the long-term effects ofdecisions/solutions on customers and the business.
  • Proficient in the use of the Google suite of applications.

What we offer:


  • Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment.
  • Competitive Compensation: Stock options, performance bonuses, and comprehensive benefits on top of a competitive salary.
  • Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.
  • Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group.
  • Development Opportunities: Access training and mentorship programs.
  • Flexibility: Enjoy options to work from home, other locations, or adjust your hours.
  • Inclusive Environment: Value and respect diverse perspectives.

Benefits: 


  • Annual bonus program based on individual, team and company performance.
  • Home office stipend for a productive setup.
  • Generous PTO, healthcare, and employee assistance programs.
  • Engaging events and celebrations.
  • Well-stocked office kitchen with a foodie culture.

Join us to grow, innovate, and contribute meaningfully. Be part of our talented team!

Visit our careers page for more exciting opportunities, if this role isn’t the perfect fit.

EEOC Employer


We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.

Life at Uphold

At Uphold, our mission is to create trusted access to digital money and financial services for the many. Since inception, we have fought to provide a fairer, easier and more affordable system. We favor speed, simplicity and ease of use over complexity. We put security and transparency first. Our commitment to transparency sets a new standard for the industry. Unlike banks, we are fully reserved: we hold assets to match our obligations and publish both in real time. Our industry is littered with systems and companies that put their interests before those of their customers. Countless individuals find their financial lives challenged by high barriers to entry, hard-to-use products, poor customer service and glacial transaction speeds. Today's emerging world of cryptocurrencies and blockchain-based assets is no different: access remains risky, complex and expensive. At Uphold, we constantly strive to solve these problems with elegant solutions that remove friction. Founded as Bitreserve in 2013, our original goal was to protect investors from cryptocurrency volatility by allowing them to instantly, securely and affordably move funds into Fiat currencies. This remains at the heart of what we do today.
Thrive Here & What We Value1. Innovation and Impact2. Competitive Compensation3. Strong Company Culture4. Global AllHands Calls5. Development Opportunities6. Flexibility in Work Arrangements7. Inclusive and Diverse Environment8. Generous PTO, Healthcare Coverage, and Employee Assistance Programs9. Interesting and Fun Events and Celebrations10. Foodie Culture and WellStocked Office Kitchen

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