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Director of Strategic Programs

SimplePracticeSanta Monica, California, United States | Open ToRemote, Onsite

About Us


At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.

The Role 


SimplePractice is looking for a dynamic, operations-focused Director of Strategic Programs (DSP) to help us ensure the timely and accurate completion of multiple strategic initiatives occurring simultaneously. In this role you will be responsible for providing analytical support, consulting, and cross-functional implementation leadership. As the Director of Strategic Programs, you will gain invaluable, hands-on experience in the inner workings of SimplePractice, supported by the expertise of the leading private equity firm, Vista.

This role offers a unique vantage point, granting you direct exposure to the strategies and decision-making processes of a high-performing leadership team. The DSP position presents exceptional opportunities for career advancement, with the potential to evolve into a vital member of the executive team within SimplePractice and/or Vista portfolio.A successful DSP will play a critical role in minimizing customer disruption while elevating the company’s value through its products and services. If you excel in both analytical rigor and interpersonal skills, and thrive in dynamic, fast-paced environments, this role offers both professional growth and personal fulfillment. Key competencies of this role will include the ability to assess, measure, and re-engineer business processes, along with leveraging technology to deliver innovative business solutions.

Responsibilities:


  • Lead cross-functional, high-impact projects as directed by the CEO:
  • Work with and coordinate among affected functional executives 
  • Implement, coordinate, and improve SimplePractice best practices, Vista best practices, across all functional areas
  • Manage and complete the successful implementation of strategic initiatives that enable revenue growth and/or accelerate company profitability and efficiency
  • Determine, track, and report metrics that measure the successful implementation of various strategic projects and initiatives
  • Proactively identify issues that could impact SimplePractice and find successful solutions:
  • Identify and elevate those issues about which the CEO should be aware and framing/positioning ideas to resolve the problem/mitigate the risk
  • Be the company representative and the voice of the CEO with external parties to resolve these issues and mitigate risk 
  • Partner with the CEO and CFO on post-M&A activities to drive acquisition integration 
  • Represent the CEO in high-level meetings, calls, and events when they are unavailable, ensuring continuity of leadership and presence.
  • Serve as the primary liaison between SimplePractice and Vista Equity Partners, as well as Vista Consulting Group, managing all engagements related to strategic initiatives.
  • Facilitate seamless collaboration between the CEO and the executive leadership team by orchestrating key activities, such as setting agendas for offsite meetings, coordinating board meeting preparations, overseeing sell-side processes, etc.

Requirements: 


  • Must have a Bachelor’s degree, with MBA highly preferred 
  • Must have 4-6 years operations experience with multiple assignments involving Mergers & Acquisition integration; consulting and Saas industry experience strongly preferred
  • Demonstrated competency with implementing business processes and activity-based metrics involving leading success indicators
  • Experience managing and leading teams, both directly and in matrixed environments
  • Solid project management skills, having managed and successfully delivered multiple, complex projects on-time and on-budget
  • Established business and financial acumen
  • Robust analytical and quantitative skills, as well as attention to detail
  • Resilient in the face of competing demands and conflicts
  • Demonstrated success in a high pressure, dynamic, fast-paced environment
  • Proficient ability to drive change in a matrixed environment
  • Executive presence, relationship building, strong decision making skills
  • Well-developed written and verbal communication skills
  • Open to travel/relocation

Base Compensation Range


$180,000 - $200,000 annuallyBase salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits


We offer a competitive benefits program including:

  • Medical, dental, vision, life & disability insurance
  • 401(k) plan with company match
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
  • Mental health resources
  • Paid parental leave & Backup Care
  • Tuition reimbursement
  • Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice


Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.


Life at SimplePractice

Practice management made simple - the complete platform for health and wellness professionals in private practice. SimplePractice is the industry-leading practice management software for health & wellness professionals to manage their businesses, with features like AutoPay, online booking, Telehealth, and customizable documentation and notes. Save time with SimplePractice so that you can spend time on the things that matter. Secure. Smart. Simple!
Thrive Here & What We Value1. Practitionerfirst approach in everything we do | 2. Dedicated team that strives to improve the health and wellness industry by building innovative solutions for practitioners and their clients | 3. Unparalleled support for customers | 4. Passionate about collaboration and technology to provide a worldclass experience for customers | 5. Nontraditional business hours availability, including weekends and evening hours, to help manage response time goals throughout the entire week.</s> | Practitioner-first approach in everything we do | Health and wellness industry focus | Suite of products to support practitioners on their clinical journey</s> | SimplePractice values simplicity, humility, and collaboration | Emphasis on empowering private practices to succeed | Focus on generating a positive impact in the mental health industry | Multinational teams with opportunities for participation in face-to-face meetings both in Mexico and the US</s> | 1. Dedicated team focused on improving the health and wellness industry by building innovative solutions for practitioners and their clients. | 2. Allin-one platform to manage practices and tools/resources to thrive as a practitioner/business owner. | 3. Competitive benefits program including privatized medical, dental & vision coverage, work from home stipend, flexible time off (FTO), wellbeing days, paid holidays, summer Fridays, monthly meal reimbursement, holiday bonus, 15day Aguinaldo, hybrid work schedule & catered lunch. | 4. Employee Resource Groups (ERGs) for a diverse and inclusive workplace culture.</s> | Empowering clinicians through data-driven innovations | Welcoming and dynamic environment for AI enthusiasts</s> | Dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients | All-in-one platform to manage their practice and tools and resources to thrive as a practitioner and business owner | Small business owners who dedicate their careers to helping others</s> | 1. Innovationdriven | 2. Customercentric | 3. Collaborative | 4. Supportive | 5. Resultsoriented</s> | Practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice. | Dedicated team focused on improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients.</s> | Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays | Holiday Bonus, 15-day Aguinaldo | California Job Applicant Privacy Notice</s> | Dedicated team is focused on improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients.</s> | Dedicated to improving the mental health industry through innovative solutions for professionals and clients | Focus on supporting professional success while providing exceptional customer service | Emphasis on teamwork and collaboration across departments</s> | We think big | Take simplicity seriously | Come as we are | Act with humility | Built on trust</s> | Supporting customer success is our top priority at SimplePractice.</s> | Innovative Solutions for Practitioners and Clients | Geographically Diverse Business Units | Flexible Time Off and Wellbeing Days | Holiday Bonus and Aguinaldo | Hybrid Work Schedule and Catered Lunch</s> | 2. Dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. | 3. Focus on supporting practitioners on their clinical journey to becoming licensed, helping them manage their business and practice once they’re up and running, and enabling new clients to discover and interact with practitioners.</s> | SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine. | We are the world’s leading health practice management software. | Our mission is to empower private practices to thrive. | At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. | We have five core values that we strive to embody every day: We think big, take simplicity seriously, come as we are, act with humility, and are built on trust. | Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.</s> | 2. Health and wellness industry focus | 3. Innovative solutions for practitioners and their clients | 5. Competitive benefits program including privatized medical, dental & vision coverage, work from home stipend, flexible time off, wellbeing days, paid holidays, summer Fridays, monthly meal reimbursement, holiday bonus, 15day Aguinaldo, hybrid work schedule & catered lunch, relocation bonus for candidates joining us from a different city.</s> | Culture is everyone's responsibility at SimplePractice | Connection and collaboration are key to success | Startup Savvy: understanding the fast pace, scrappiness, and flexibility required for success | Collaborative and inclusive work environment that embodies continuous learning and growth.</s> | Health and wellness practitioners can devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.</s> | At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. | Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. | Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.</s> | Empowering Private Practices to Thrive | World's Leading Health Practice Management Software | Five Core Values: Think Big, Take Simplicity Seriously, Come as You Are, Act with Humility, Built on Trust | Opportunities for Participation in Onsites in both the US and Mexico</s>
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