“Every person deserves compassion, dignity, and the safety of a place to call home.”
Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children’s and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.
Role:
The Housing Navigator is responsible for the acquisition and development of housing inventory acrossthe agency. The pay range for this position is $22-25 per hour, depending on experience.
Responsibilities:
- Search for and develop housing inventory for programs across agency
- Develop relationships with property managers and landlords to support housing inventory
- Conduct housing inspections to meet HUD Housing Habitability
- Conduct housing utility inspections and complete reports
- Conduct rent reasonableness reports to meet HUD Housing Habitability
- Confirm client rent payments monthly
- Assist case managers and clients in housing applications, searches and connections
- Acts in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.
- Models openness, honesty and accountability to colleagues, volunteers, donors and all othersinvolved with Illumination Foundation.
- Must accept personal responsibility and accountability for performance of duties.
- Must maintain confidentiality of work related information and materials.
Expectations:
- Prioritize individual and client health and safety.
- Be able to meet targets and work under pressure.
- Communicate with tact and professionalism.
- Set and maintain healthy boundaries with clients.
- Demonstrate the ability to maintain confidentiality of client information and work related information/materials
- Uphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance.
Preferred Experience/Minimum Qualifications:
Required:
- Valid CA Driver’s License and eligibility for company vehicle insurance.
- High School Diploma or equivalent.
- Customer and client relations skills
- Proficiency in Google Suite (Mail, Docs, Sheets, Calendar).
- Understanding of and ability to conduct HUD Housing inspections and reports
- Understanding of housing rental market and property management
Preferred:
- 3+ years relevant experience Sales and Property Management Preferred
- Bilingual in English and Spanish.
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Life at Illumination Foundation
Thrive Here & What We Value12. Provide targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. | 13. Disrupting the cycle of homelessness by providing necessary items and space needed to rehabilitate and assisting with the upkeep of the facility. | 14. Maintain confidentiality in accordance with HIPAA guidelines and DHS standards. | 15. Provide clients with proper compliance forms upon admission to maintain client compliance with program rules.</s> | 1. Compassion | 2. Dignity | 3. Safety of a place to call home.</s> | 1. Compassion, Dignity, and Safety of a Place to Call Home | 2. Disrupting the Cycle of Homelessness through Targeted Services | 3. Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge, Critical Thinking, ClientCentered Care, Innovation, Advocacy, and Stewardship and Compliance.</s> | 13. Compassion, dignity, and safety for all individuals experiencing homelessness</s> | 1. Disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children’s and family programs. | 2. Providing compassion, dignity, and safety to homeless clients. | 3. Maintaining confidentiality in accordance with HIPAA guidelines and DHS standards. | 4. Promoting health literacy through patient education on specific disease processes, medications, preventative measures, treatment management, and overall general health.</s> | Illumination Foundation is a growing nonprofit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. We currently have 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Our mission is to provide permanent, affordable housing linked to appropriate services for homeless individuals who are frequent users of the Department of Health Services system. We believe that every person deserves compassion, dignity, and the safety of a place to call home.</s> | 1. Commitment to Illumination Foundation's mission and core values. | 2. Positive influence on coworkers. | 3. Respect toward clients and others in the workplace. | 4. Demonstrating a commitment to Illumination Foundation's mission and core values, while developing and maintaining respect and harmony with all employees and management. | 5. Acts above reproach in all that is done on behalf of Illumination Foundation.</s> | 1. Commitment to serving those experiencing homelessness. | 2. Passion and dedication towards the mission. | 3. Positive influence on coworkers. | 4. Respect for patients and colleagues. | 5. Ethical behavior reflecting core values of integrity, transparency, accountability, respect, and responsibility.</s> | 1. Compassion, dignity, and the safety of a place to call home for everyone. | 2. Disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services, and children's and family programs. | 3. Growing nonprofit organization dedicated towards helping clients experiencing homelessness.</s> | 14. Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan | 15. Dental and Vision Insurance | 16. Life, AD&D and LTD Insurance funded 100% by Illumination Foundation | 17. Employee Assistance Program | 18. Professional Development Reimbursement | 19. 401K with Company Matching | 20. Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans</s> | 2. Providing targeted, interdisciplinary services in recuperative care centers, emergency shelters, housing services, and children's and family programs. | 3. 13+ facilities with 22+ microcommunities scattered across Orange County, Los Angeles County, and the Inland Empire. | 4. Every person deserves compassion, dignity, and the safety of a place to call home.</s> | 4. Integrity | 5. Transparency | 6. Accountability | 7. Respect | 8. Responsibility | 9. Openness | 10. Honesty | 11. Humility | 12. Sustainable Compassion | 13. Quest for Knowledge | 14. ClientCentered Care | 15. Innovation | 16. Advocacy | 17. Stewardship and Compliance</s> | 1. Disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services, and children’s and family programs. | 2. Demonstrating a commitment to Illumination Foundation's mission and core values while developing and maintaining respect and harmony with all employees and management. | 3. Implementing programs and policies designed to maximize the efficiency of program operations through performance of duties. | 4. Supporting volunteers as needed; may be required to supervise volunteer.</s> | Providing a place to call home for homeless individuals | Compassion, dignity, and safety for all individuals</s> | 1. Compassion, dignity, and the safety of a place to call home. | 2. Disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services, and children’s and family programs. | 3. Providing solutions to barriers in staff and client care during team meetings. | 4. Collaborating with Manager to discuss team operations and program updates. | 5. Attending ICT meetings | 6. Training Housing Navigators and encouraging teamwork, growth, efficiency, and effectiveness. | 7. Overseeing Housing Navigator activity outside and inside of the office. | 8. Developing individualized treatment plans with measurable goals and objectives and assisting participants in achieving clients' desired outcomes. | 9. Networking and collaborating with housing providers, landlords, and property managers to develop housing stock for program. | 10. Conducting housing inspections to meet HUD Housing Habitability. | 11. Seeking out innovative housing solutions for client housing. | 12. Attending relevant subcommittee and implementation meetings. | 13. Coordinating, preparing, and maintaining required charting and documentation in a timely and thorough manner. | 14. Maintaining client records according to HIPAA and adhering to all client confidentiality requirements and standards. | 15. Assisting case managers and clients in housing applications, searches, and connections. | 16. Acting in an ethical manner reflecting core values of integrity, transparency, accountability, respect, and responsibility. | 17. Modeling openness, honesty, and accountability to colleagues, volunteers, donors, and all others involved with Illumination Foundation. | 18. Accepting personal responsibility and accountability for performance of duties. | 19. Demonstrating leadership by guiding and collaborating with CSS HN | 20. Encouraging staff’s work growth, efficiency, and effectiveness. | 21. Exemplifying leadership by displaying IF’s Guiding Principles. | 22. Assisting in training and providing resources to those requiring it. | 23. Determining strengths and weaknesses of the CalAIM policies, structures, and program.</s> | 1. Models openness, honesty, and accountability to colleagues, volunteers, donors, and all others involved with Illumination Foundation. | 2. Upholds Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, ClientCentered Care, Innovation, Advocacy, and Stewardship and Compliance. | 3. Prioritizes individual and client health and safety. | 4. Meets targets and works under pressure. | 5. Communicates with tact and professionalism. | 6. Demonstrates the ability to maintain confidentiality of client information and workrelated information/materials.</s> | 15. Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan | 16. Dental and Vision Insurance | 17. Life, AD&D and LTD Insurance funded 100% by Illumination Foundation | 18. Employee Assistance Program | 19. Professional Development Reimbursement | 20. 401K with Company Matching | 21. Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans</s> | 1. Compassionate and Dignified Approach towards Homelessness | 2. Targeted, Interdisciplinary Services | 4. Multiple Facilities across California | 5. Emphasis on Professional Development</s> | 1. Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation. | 4. Demonstrates the ability to maintain confidentiality of client information and work related information/materials. | 5. Accepts personal responsibility and accountability for performance of duties.</s> | 2. Uphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, ClientCentered Care, Innovation, Advocacy, and Stewardship and Compliance. | 3. Prioritize individual and client health and safety. | 4. Be able to meet targets and work under pressure. | 5. Communicate with tact and professionalism. | 6. Set and maintain healthy boundaries with clients.</s> | 3. Respect towards clients and others in the workplace. | 4. Acceptance of personal responsibility and accountability for performance of duties. | 5. Support volunteers as needed.</s> | 3. Creating a Welcoming Environment for Volunteers | 4. Maintaining Proper Inventory of Special Dietary Needs and Supplies | 5. Attaining Goals Set Forth by Management</s> | 1. Disrupting the cycle of homelessness through targeted, interdisciplinary services. | 2. Providing a welcoming environment for volunteers. | 3. Attaining goals as set forth by management. | 4. Seeking and following management coaching toward increased productivity. | 5. Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.</s> | 1. Compassionate approach towards clients | 2. Emphasis on disrupting the cycle of homelessness | 3. Interdisciplinary services for targeted support | 4. Growing nonprofit organization | 5. Multiple facilities across different regions</s> | Compassionate, dignified, and safe environment for all individuals | Disrupting the cycle of homelessness by providing targeted, interdisciplinary services in recuperative care centers, emergency shelters, housing services, and children's and family programs | Growing non-profit organization dedicated towards addressing the largest social and public health crisis in California</s> | 1. Disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. | 2. Providing adult patient supervision in a shelter or recuperative care facility and assisting in the maintenance of a safe, secure environment that enhances behavioral health and substance use treatment while utilizing the harm reduction and recovery models. | 3. Collaborating with including site, nursing, case management, substance abuse counselors, food service and transportation regarding client’s behavioral health needs, ensuring the highest level of client care. | 4. Maintaining confidentiality of workrelated information and materials according to HIPAA standards. | 5. Following established institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards.</s> | 1. Every person deserves compassion, dignity, and the safety of a place to call home. | 2. Homelessness is the largest social and public health crisis in California. | 3. Illumination Foundation (IF) is a growing nonprofit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. | 4. IF currently has 13+ facilities with 22+ microcommunities scattered across Orange County, Los Angeles County and the Inland Empire. | 5. The organization is committed to fulfilling Illumination Foundations Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, ClientCentered Care, Innovation, Advocacy, and Stewardship and Compliance.</s> | 3. Collaborating with Community Agencies for Client Resources and Linkage | 4. Familiarization with Supportive Services in County/Counties Served | 5. Professional Development Reimbursement</s> | Disrupting the cycle of homelessness through targeted, interdisciplinary services in recuperative care centers, emergency shelters, housing services, and children's and family programs. | Providing a place to call home for every person who deserves compassion and dignity.</s>
