The company and our mission:
Zartis is a digital solutions provider working across technology strategy, software engineering and product development. We partner with firms across financial services, MedTech, media, logistics technology, renewable energy, EdTech, e-commerce, and more. Our engineering hubs in EMEA and LATAM are full of talented professionals delivering business success and digital improvement across application development, software architecture, CI/CD, business intelligence, QA automation, and new technology integrations. We are looking for a Senior Support Engineer to work on a project in the Energy industry.
The project:
Our teammates are talented people that come from a variety of backgrounds. We’re committed to building an inclusive culture based on trust and innovation. You will be part of a distributed team developing new technologies to solve real business problems. You will help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power. We are looking for someone with good communication skills, ideally with experience making decisions, being proactive, used to building software from scratch, and with good attention to detail.
What you will do:
● Debug reported issues by looking at logs, data and code (most often in Java, sometimes in Python and occasionally TypeScript). ● Contribute bug-fix PR’s to the codebase. ● Create, update, and maintain Python scripts for data migrations, data cleanup, or process improvements. ● Configure client programs, data flows and automated file delivery. ● Help the team identify high value opportunities, define and take on projects that enable our colleagues.● Participate in an on-call rotation that will occasionally involve after hours work.
What you will bring:
● Experience working with 3rd Party API’s using Postman or Nightingale. ● Experience with a scripting language such as Python. ● Experience or familiarity with Fullstack web development. ● Experience with the AWS ecosystem (and/or other Azure/GCP/etc.). ● An understanding of code versioning concepts and experience with tools like Git. ● Experience identifying and debugging issues using tools like AWS. ● Cloud watch, Sentry.io, or Datadog. ● Enjoys being part of a collaborative team, learning from and helping others. ● Ability to combine information gained from multiple sources to identify root causes. ● Strong organisational skills and an eye for calling out areas for improvement. ● Comfort working with internal teams as well as external partners. ● Comfort working across time zones and cultures.
What we offer:
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100% Remote Work .
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WFH allowance:
Monthly payment as financial support for remote working.
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Career Growth:
We have established a career development program accessible for all employees with a 360º feedback that will help us to guide you in your career progression.
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Training:
For Tech training at Zartis, you have time allocated during the week at your disposal. You can request from a variety of options, such as online courses (from Pluralsight and
Educative.io, for example), English classes, books, conferences, and events. ●
Mentoring Program:
You can become a mentor in Zartis or you can receive mentorship, or both.
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Zartis Wellbeing Hub (Kara Connect):
A platform that provides sessions with a range of specialists, including mental health professionals, nutritionists, physiotherapists, fitness coaches, and webinars with such professionals as
well. ●
Flexible Working schedule.
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Multicultural working environment:
We organize tech events, webinars, parties, and activities to do online team-building games and contests.
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