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Legal Operations Manager


Double Good’s mission is to create joy. We create joy with our delectable and award-winning popcorn. We create joy with our easy-to-use fundraising platform that raises a meaningful amount of money for youth sports and activities, empowering kids to pursue their dreams. We create joy through our Kids Foundation which hosts Double Good Days events across the country to bring all-ability fun to children with special needs and their families. As featured on the
Today Show, Double Good is not just about the product; we have a strong social mission.In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Legal Operations Manager to join our growing Legal Team.This role will be hybrid - you will be based out of our downtown Chicago office but may be required to occasionally visit our Burr Ridge and Elmhurst locations to ensure connectedness and understanding of our business. 

About the role:


Reporting to the General Counsel, you will play a key role in optimizing the operations of our legal, risk and compliance function, overseeing contract management, and supporting compliance efforts across the company. You will work closely with both the General Counsel and the Trust and Safety Manager, as well as cross-functional teams, to ensure smooth legal and compliance workflows.

Key Responsibilities



  • Contract Management (25-30%): 
  • Oversee the company’s contract management system (Ironclad), including managing workflows, ensuring efficiency, and reporting to stakeholders.
  • Substantively review and negotiate contracts with guidance from General Counsel.
  • Work with the General Counsel and Trust and Safety Manager to build out a new legal, risk and compliance function with a company that has seen tremendous growth in recent years.

Compliance and Project Management (20%)

  • Support various compliance projects, ensuring coordination with key stakeholders and building strong working relationships across the company.
  • Track regulatory and industry developments relevant to the company’s operations. 
  • Collaborate with General Counsel on data privacy compliance initiatives.

Trust & Safety Support (20%)

  • Partner with the Trust & Safety Manager on initiatives related to fraud prevention and content moderation on company’s fundraising platform.
  • Assist with policy development and enforcement strategies.

IP Portfolio Management (10%)

  • Manage outside law firm’s handling of trademark prosecution.
  • Coordinate with marketing team and other stakeholders to gather specimens of use and other required documentation. 

Knowledge Management (20%)

  • Create and share “knowledge management” tools with team and relevant stakeholders throughout the company.
  •  Expand on legal intake processes and procedures to ensure efficient triage of legal requests. 
  • Evaluate and recommend information technology tools for more efficient operations.

Experience & Skills we value:


  • 5+ years of legal operations, paralegal, and/or contract management experience in a corporate legal department
  • Proficient in Ironclad or similar contract lifecycle management tools and willingness to adopt and learn new tech products
  • Demonstrated experience creating and managing efficient processes for legal intake, reporting and resolution
  • Exposure to and interest in legal operations, risk management, trust and safety metrics to demonstrate value and progress; 
  • Prior experience reviewing contract terms and executing on revisions and approvals based on a playbook; 
  • Capable of communicating effectively with a wide variety of audiences

Nice to have and/or you’ll learn: 


  • Prior experience managing a trademark portfolio 
  • Exposure to data privacy compliance concepts such as data access and deletion requests
  • Exposure to manufacturing operations compliance concepts

Equal Pay Disclosure(s):


We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees a competitive compensation & benefits plan.Base Pay range for this position:

  • $75,000 - $110,000
  • Target Annual Reward Plan (ARP): 15% (% of Annualized Base Pay, paid quarterly)

The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.Benefits:

  • Double Good offers competitive benefits including medical, dental and vision coverage with plans that can fit each teammate’s needs. We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).
  • Visit the Careers page on our website for more information at https://www.doublegood.com/careers.

Double Good is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  The EEO is the law and is available here. Right to Work Statement (English and Spanish).

Life at Double Good

Our mission is the foundation of everything we do — create joy and reward those committed to helping others. It began when we created a way for youth sports teams to sell our popcorn and keep half of the profit. Soon, kids were sending us letters to tell us how much it meant to them to play on a team and how the popcorn helped them pay for registration or buy new uniforms. They said everyone who supported them loved the popcorn. These stories changed the way we looked at what we do, and we wanted to do it for more kids. Our brochure fundraising program has grown up alongside the kids who use it, becoming the quickest, easiest way to raise money. We started the online fundraising program to make it even easier. With just a few taps, an organizer creates an event page and invites each member of the team to build their own pop-up store. Everything gets stored and shared digitally through a link, so family and friends can support them through social media and texting. We've raised more than 70 million dollars to help kids do what they love. With fundraising at our core, we realized we'd built a community of people passionate about helping others. We started the Double Good Kids Foundation to make sports more accessible to kids with special needs by providing equipment, education, and opportunities. That's where you come in: 50% of every dollar you spend when you buy popcorn online goes to help kids with special needs. Our innovative corporate gifting program contributes, too. When a business sends our colorful boxes and personalized cards, 50% of each gift helps kids with special needs. Want to work for the most ridiculously delicious popcorn company? Here, we all want to come to work even when they're in the middle of an episode of Game of Thrones because we can wear what we want, be ourselves, and be respected at the same time. We offer an autonomous work environment, monthly visits from the ice cream truck, health benefits, a 401k, and meaningful, kickass work.
Thrive Here & What We Value1. Creating Joy through delectable and award-winning popcorn2. Empowering kids to pursue dreams via easy-to-use fundraising platform for youth sports and activities3. Hosting Double Good Days events nationwide, bringing joy to children with special needs and their families4. Strong Social Mission beyond just the product5. Embracing Uniqueness in Everyone6. Equal Opportunity Employer that values diversity7. 40% Year Over Year Growth8. Comprehensively benefits package for employees, including medical, dental, vision insurance, flexible spending account / health savings account, 401k with company match, paid parental leave, comprehensive employee assistance program (EAP), monthly popcorn allowance, volunteer opportunities with charity partners and the Double Good Kids Foundation9. Value for Diverse Communities Served10. Collaborative Work Environment with Opportunities for Skill Development

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