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DSFederal Inc, is seeking an experienced ServiceNow Developer. The ideal candidate will be responsible for designing and implementing ServiceNow solutions in diverse environments and must have full software development lifecycle experience utilizing ServiceNow.
Job Description
Job Duties/Responsibilities
- Perform development, configuration activities and administration of the ServiceNow environment
- Develop and implement a robust service catalog in support of a large Federal customer
- Design, develop, and implement solutions using ServiceNow’s modules, including ITSM and ITOM
- Develop applications on the platform leveraging core ITSM tables, scripts, rules, workflows, data imports and transformations, etc.
- Analyze and translate business information and technical requirements into an architectural blueprint to achieve complex business objectives
- Ensure instance health by working with technical teams to reduce technical debt and align to ServiceNow leading practices
- Configure and customize ServiceNow modules to align with business processes, ensuring accurate and efficient monitoring and management of IT infrastructure
- Implement automated workflows and orchestration processes using ServiceNow Orchestration and Workflow Editor
- Understanding and experience with driving process optimization using automation
- Ability to produce a functional design document to match needed customer requirements
- Create and maintain design specifications, architectural diagram, process diagrams to support and communicate changes to the ServiceNow platform
- Responsible for defining technical evaluation criteria for product and technology approaches to ensure all architectural solutions result in coherent system design
- Provide expert knowledge to ServiceNow application architecture to business and technology teams and facilitate the collaborative development of the technology strategy, technology standards, roadmaps and practices
Requirements
Experience Required
- 3-5 years in software development, with strong JavaScript, HTML5, CSS, and relational database skills.
- 3+ years of ServiceNow configuration and development experience (ITSM, ITOM, and App Development, scripting, etc.).
- Familiarity with Public Sector Digital Services implementation.
- Proven expertise in implementing at least two ServiceNow modules, preferably ITSM and Change Management.
- Experience with REST/SOAP API integrations and troubleshooting network issues.
- Excellent communication skills, with the ability to convey technical concepts clearly. ServiceNow Certification
Technical Skills Required
Required Skills:
- ServiceNow development experience (ITSM, ITOM, Change Management)
- JavaScript, HTML5, CSS, and relational database skills
- REST/SOAP API integration experience
- Excellent writing and verbal communication skills, both in technical and non-technical settings.
Education Required:
Certification Required:
Who We Are:
DSFederal is a leader in health IT and data analytics that delivers innovative solutions to improve healthcare delivery and address critical challenges, including cancer surveillance, HIV/AIDS, maternal and child health, and COVID-19 emergency response. Our highly experienced professionals serve over 50 different federal clients on over 80 projects. Our people are united by one mission to improve human life through transformative solutions. www.dsfederal.com.·
What We Can Offer You:
· DSFederal attracts the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and more. If you enjoy being a part of a high performing, professional services, and technology-focused organization, we encourage you to apply!
Our Mission:
Improve human life through transformative solutions.
Our Core Values: Integrity, People First, Disciplined Business Practices, Customer Centric, Value CreationEEO Statement: DSFederal is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
DSFederal utilizes the E-Verify program for every potential new hire. This makes it possible for us to confirm that every employee who works for DSFederal is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland SecurityInstruction:To apply for the position, please submit an application package that includes a one-page bio and resume.
The bio and resume must include your experience related to the skills and qualifications necessary for this position.#LI-PL1 Salary Description$90 K-$120K
