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Business Process Analyst

AmiveroWashington D.c., United StatesOnsite
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Full-timeDescription

The Amivero Team


Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved. Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people. As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems.

Special Requirements...


  • Active DHS CBP Public Trust Required
  • Bachelor Degree + 3 years of experience
  • Ability to travel to DC a min of 1 days per week (subject to change)

The Gist…


The Business Process Analyst will play a pivotal role in supporting project deliverables and fostering seamless communication between the client and internal teams. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively across diverse stakeholders. The ideal candidate will have experience in documentation, risk management, training development, and troubleshooting, ensuring the success of various project components.

What Your Day Might Include…


  • Attend all client and internal meetings to take comprehensive and accurate meeting minutes.
  • Submit finalized meeting minutes promptly to relevant stakeholders.
  • Maintain and update the project risk register with current information, ensuring potential risks are documented and addressed proactively.
  • Develop and continuously update user and training guides in collaboration with the client and internal teams.
  • Ensure all guides are user-friendly and aligned with client needs and project goals.
  • Create and update detailed project plans, including but not limited to: Data migration plans, User acceptance plans, Security and systems plans.
  • Contribute to monthly project reports, ensuring accuracy and relevance.
  • Support the client with ad hoc report requests as needed.
  • Provide training support to the client and internal teams on project-related processes or tools.
  • Assist with troubleshooting and resolving project-related issues as they arise.

Requirements

You’ll Bring These Qualifications…


• Bachelor Degree + 3 years of experience• Active DHS CBP Public Trust• Ability to travel to DC 1x per week• Proven experience in a similar role, preferably in a project-oriented environment.• Strong skills in documentation, risk management, and training development.• Exceptional written and verbal communication skills.• Proficiency in project management tools and software.• Ability to manage multiple tasks and priorities effectively.• Detail-oriented with strong organizational and problem-solving skills.**Due to compliance and operational considerations, we are currently unable to hire employees residing in the following states: California, Illinois, New York, Washington and Colorado.

If you reside in these states, please check future postings with Amivero as our hiring capabilities may expand over timeEOE/M/F/VET/DISABLEDAll qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Amivero complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Life at Amivero

A Woman-Owned, HUBZone, small business solving IT challenges for our Homeland and Law Enforcement community. Amivero is committed to serving mission-critical needs of the federal government. For years we have been supporting national security initiatives in transforming and modernizing or sustaining IT environments that enable a secure nation. We're energetic, passionate about service, bias towards action, and human-centered and data-driven in our day-to-day. We are driven and motivated by challenges that allow us to be influential. Success is having fun in a friendly, collaborative environment while continually learning and growing, resulting in rewarding performance. Join Us: recruiting@amivero.com Contact Us: info@amivero.com
Thrive Here & What We Value1. Human-centered approach2. Data-driven design and development3. Impacting millions with equitable services4. Agile methods in delivery teams5. Modernizing critical government IT systems6. Strong internal relationships7. Technology trend leadership8. Innovation across customer benefits9. Passion for learning
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